Topic Title: Startup issues 990FX troubleshooting
Topic Summary: HDD and input devices are not being recognized and monitor displays nothing. Happens often but not at regular intervals.
Created On: 05/23/2013 01:25 AM
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 05/23/2013 01:25 AM
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vanakka
Peon

Posts: 6
Joined: 05/23/2013

 

 

 

Graphics Card 

ASUS HD7850-DC2-2GD5 Radeon HD 7850

AMD Catalyst Driver Version, and Driver History


revision 
13.4

Operating System

Windows 7 64x

Issue Details
This computer is home built and about 1 year old. I am mainly asking for advice on troubleshooting, but a diagnosis would be great. When I start up the computer roughly 70% of the time it will turn on and display the message with the information about input devices that it has detected. When the issue happens nothing is detected, my monitor goes black and I am able to turn off my computer by holding the power button. The problem will repeat itself anywhere from 1 to 5 times before working. When it works I detect no other issues.

 

I have tried switching my operating system to a completely new drive, I have tried changing the SATA cables, and changing which port they are plugged into.

Motherboard or System Make & Model

ASRock Fatal1ty 990FX Professional


Power Supply

Corsait GS600 (600w)

Display Device(s) and Connection(s) Used
LG 22' LCD Monitor connected with a DVI-D cable

Applications and Games
N/A


CPU Details


AMD FX-8150 Zambezi 3.6GHz



Motherboard BIOS Version
2.02.1205

System Memory Type & Amount

G.SKILL Ares Series 16GB (2 x 8GB) 240-Pin DDR3 SDRAM


Additional Hardware
240 Sandisk Extreme GB SSD being used as boot drive, 500gb HDD

Additional Details
Recently reinstalled windows on a new drive. Problem existed before and continued after the reinstallation.



Edited: 06/13/2013 at 01:54 PM by vanakka
 05/23/2013 01:51 AM
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vanakka
Peon

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The problem is persisting after updating my graphics drivers.



Edited: 05/23/2013 at 12:01 PM by vanakka
 06/12/2013 04:57 PM
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gcmjr001
Peon

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On start up.  The display of unrecognized devices.  Is it a BIOS message, or a Windows 7 x64 boot message?It sounds like a BIOS message.  When self building sometimes the BIOS settings need to be specified.  Windows OS is a plug and play OS, so there may be a setting in the BIOS for this as well.  Some manufacturers include this.  Sometimes it's another setting.If it's a Windows 7 OS message, under the boot options try choosing the option to disable driver signing.  If this works it means that one or more of the device drivers is unsigned and Windows didn't trust the driver.
 06/13/2013 02:01 PM
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vanakka
Peon

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The message only tells me the number of USB devices connected. Here is the message.

 06/13/2013 02:02 PM
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vanakka
Peon

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When I press f8 and go to the windows options there is an option for enable boot logging that I have tried, but I see nothing in the bios that matches your description.

 06/13/2013 02:19 PM
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black_zion
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Tried reflashing the BIOS?

-------------------------
ASUS Sabertooth 990FX/Gen3 R2, FX-8350 w/ Corsair H60, 8 GiB G.SKILL RipjawsX DDR3-2133, XFX HD 7970 Ghz, 512GB Vertex 4, 256GB Vector, 240GB Agility 3, Creative X-Fi Titanium w/ Creative Gigaworks S750, SeaSonic X750, HP ZR2440w, Win 7 Ultimate x64
 06/13/2013 04:49 PM
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vanakka
Peon

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Joined: 05/23/2013

the amd support site doesnt show any drivers for my chipset, I have tried reinstalling the drivers from the disc when I reinstalled my OS.

On a side note, the problem appears to be happening less frequently despite the fact that I havent changed anything. Not sure if it is just a coincidence.

I guess it is worth mentioning that they keyboard and mouse are both of the "gaming" variety. The mouse is a razer imperator and the keyboard is a quickfire pro  by cmstorm. Both of the devices have up to date drivers installed on the solid state drive (boot drive). 



Edited: 06/13/2013 at 05:37 PM by vanakka
 06/13/2013 08:24 PM
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Max9R
Grinding Levels

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Joined: 09/10/2007

Originally posted by: black_zion Tried reflashing the BIOS?

What black_zion said... 

Sounds like a motherboard issue potentially.  I'd look for a BIOS update see what's there, update it if it's an option otherwise I'd reflash the current version.  

If that doesn't fix it... if you have different graphics card to test with try that, or if you have a friend with one you could borrow do that. If that's not it, try replacing the RAM or just one stick at a time etc... etc... eliminate the possibilities one at a time.

Good luck.



-------------------------

W7 Ultimate x64: Corsair 800D, AX1200
EX58A-UD5, i7 970 @ 4.5Ghz
16GB RipJaws @ 1600
3x XFX BE 7970 Tri-Fire @ 1200/1600
OCZ V3 120GB + WD 2TB Black
Creative X-Fi Titanium
Dell U3011 + WFP2407
Koolance 370 & EK GPU Water Blocks

 06/13/2013 10:55 PM
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vanakka
Peon

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Joined: 05/23/2013

It would appear that my issue has been resolved by reordering the priority  of the drives in my bios (and maybe aided by some of the other troubleshooting steps). I cant seem to produce the problem anymore, thanks everyone for your help.

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