Topic Title: New Custom Windows 7- 64 Bit Computer
Topic Summary: USB Ports
Created On: 11/16/2013 08:52 PM
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 11/16/2013 08:52 PM
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runaround
Peon

Posts: 2
Joined: 11/16/2013

The box contains a ASUS F2A85 Series Motherboard with an AMD A85X Chipset.  Two of the USB ports are not working.  From the ASUS manual I believe I have gleaned that the two ports that are not working are AMD ports.  There are 4 ports on the back of the box, and according to the ASUS Manual the 2 ports that are working are "ASMedia USB 3.0 PORTS 1 AND 2", and that the 2 ports that are not working are "AMD USB 3.0 ports 1 and 2, support Asus USB 3.0 Boost UASP Mode.  Bottom port supports USB BIOS Foashback and USB Charger."

I have installed the USB drivers included on the disc that came with the motherboard and yet there are 2 bangs under "Other Devices" for USB Controllers".

I did not build this box, and I have just enough computer savay to make me dangerous.

I'm looking for suggestions on how to get the two non-working ports working.

Thanks in advance,

Sue

 11/16/2013 09:00 PM
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stumped
Wizard

Posts: 7216
Joined: 11/13/2009

Here are the chipset drivers download. It includes the USB3 drivers.



-------------------------

Intel I7 960 @ 3.87ghz *Intel DX58SO *HIS HD6970 2gb *Corsair TX650M *2x4gb Corsair XMS3 *WD Black 1TB *Windows 7 Home Premium 64bit ***Asus N71Jq laptop *Intel I7 720QM Processor *Mobility Radeon HD5730 1gb *8gb Ram *Windows 7 64bit ** Toshiba P75-A7200 * Intel I7-4700MQ * Windows 8.1 64bit


 


 * A clear conscience is usually a sign of bad memory *

 11/16/2013 10:06 PM
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runaround
Peon

Posts: 2
Joined: 11/16/2013

Thanks so much.  Worked like a charm.

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