As a courtesy, AMD provides reference drivers through the AMD Mobility Radeon Driver Verification Tool, however, the driver is validated by the installation tool.
Normally, you will see the error "AMD Catalyst Mobility cannot be downloaded due to incompatible hardware/software on your computer. Your computer does not contain a proper graphics adapter" for situations where AMD offers a reference driver that is incompatible for your notebook. For your specific case, you may need to install the reconfigured (OEM) driver directly from HP if you received the error mentioned.
However, if you have an issue with the actual installation tool, then please submit your issue directly through the form provided:
AMD Issue Reporting Form
AMD Customer Care
The information presented in this document is for informational purposes only and may contain technical inaccuracies, omissions or typographical errors. Links to third party sites are for convenience only, and no endorsement is implied
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