Topic Title: Graphics Driver errors out and recovers to BSOD
Topic Summary: Radeon HD 5470. Can't install latest driver
Created On: 08/16/2012 11:23 PM
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 08/16/2012 11:23 PM
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Jemi200
n00b

Posts: 2
Joined: 08/16/2012

support.amd.com/us/kbarticles/Pages/737-27116RadeonSeries-ATIKMDAGhasstoppedrespondingerrormessages.aspx

 

I read that and most of those issues don't have to do with me, except I don't know if my other hardware is malfunctioning and making the graphics card mess up.  Is the latest driver for this card bad?  Should I use the older version?

 The latest driver I download for this device-catalyst utlity-doesn't start the download of the actual driver, it says "download cancelled"

Please Help

 

Graphics Card:  AMD Radeon HD 5470

 

AMD Catalyst driver version: The one from Dell's support site.  12.7 I believe is the one I was having trouble with

 

Applications and Games:  Everything graphics intensive, mostly videos/web videos

 

CPU:  Intel Core I3 first generation 2.13ghz 2 core

 

display device: the attached monitor on my Studio 1558 laptop

 

motherboard make:  Dell Studio 1558 motherboard

 

BIOS:  IDK

 

System Memory: 8GB DDR3

 

Power Supply: 90W Dell power supply

 

Additional Hardware:  USB Mouse.  Grado headphones.  CoolerMaster Laptop cooling dock.

 08/17/2012 02:30 AM
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black_zion
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Posts: 12651
Joined: 04/17/2008

Use an older driver from Dell for your laptop if the new one causes issues.

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