Topic Title: Radeon 7970m Driver Help
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Created On: 10/22/2012 05:50 PM
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 10/22/2012 05:50 PM
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Tyharo
Peon

Posts: 11
Joined: 10/22/2012

This is the first ATI card I've ever owned so the driver system is new to me. I currently have version 2012.0806.1213.19931 installed. I've downloaded the latest catalyst mobility radeon driver verification tool but when I run it I get a message saying "AMD Catalyst Mobility cannot be downloaded due to incompatable hardware/software on your computer. The version of your graphics adapter is not supported."

Can anyone help me update my drivers?

 10/22/2012 05:54 PM
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stumped
Wizard

Posts: 7249
Joined: 11/13/2009

Do you have switchable graphics or one of the following?

The following notebooks are not compatible with this tool:
Notebooks equipped with switchable graphics



-------------------------

Intel I7 960 @ 3.87ghz *Intel DX58SO *HIS HD6970 2gb *Corsair TX650M *2x4gb Corsair XMS3 *WD Black 1TB *Windows 7 Home Premium 64bit ***Asus N71Jq laptop *Intel I7 720QM Processor *Mobility Radeon HD5730 1gb *8gb Ram *Windows 7 64bit ** Toshiba P75-A7200 * Intel I7-4700MQ * Windows 8.1 64bit


 


 * A clear conscience is usually a sign of bad memory *

 10/22/2012 07:35 PM
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Tyharo
Peon

Posts: 11
Joined: 10/22/2012

Yes I have switchable graphics but my lapyop is a SagerNP9170.

So is this driver update not compatable with switchable graphics?

 10/22/2012 07:41 PM
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stumped
Wizard

Posts: 7249
Joined: 11/13/2009

You have to get your drivers from Sager.

Please read: http://support.amd.com/us/kbarticles/Pages/737-28041SupportforATIMobility.aspx

There is a way to update them...without using the installer, but then you would be having problems in other areas.



-------------------------

Intel I7 960 @ 3.87ghz *Intel DX58SO *HIS HD6970 2gb *Corsair TX650M *2x4gb Corsair XMS3 *WD Black 1TB *Windows 7 Home Premium 64bit ***Asus N71Jq laptop *Intel I7 720QM Processor *Mobility Radeon HD5730 1gb *8gb Ram *Windows 7 64bit ** Toshiba P75-A7200 * Intel I7-4700MQ * Windows 8.1 64bit


 


 * A clear conscience is usually a sign of bad memory *

 10/22/2012 09:31 PM
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Tyharo
Peon

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Joined: 10/22/2012

I went to Sager's site and found the drivers. Thanks for the help!

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