Topic Title: Problems with Drivers ATI Mobility Radeon HD 5470
Topic Summary: With Windows 7 64 bits and Windows 8 64 bits
Created On: 11/08/2012 07:26 PM
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 11/08/2012 07:26 PM
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Kradwer
Peon

Posts: 1
Joined: 11/08/2012

Hello, how are you?
the reason of this mail is that i'm having some issues trying to install the drivers for my gpu, i have a HP notebook, model dv6-3077la and it has an ATI Mobility Radeon HD 5470, i've tried install the AMD Catalyst 12.10 and i'm getting errors whether i try to install it on windows 7 or windows 8, previous versions like "12-1_mobility_vista_win7_64_dd_ccc_ocl.exe" (12.1) worked just fine under windows 7, but now i can't make it work using the latest version, so i hope you can help me to fix this problem, thank you very much,

this is the error that i get:
<?xml version="1.0"?>
<?xml-stylesheet type="text/xsl" href="Report.xml.xsl"?>
<monetreport xmlnst="urn:schemas-microsoft-comatatypes">
  <general>
    <cmdline>-UI </cmdline>
    <time>11/07/12 21:35:16</time>
    <action>install</action>
    <download></download>
  </general>
  <dcm>
    <primary>
     <name></name>
     <manufacture>Advanced Micro Devices, Inc.</manufacture>
     <chiptype></chiptype>
     <chipid>0x9601</chipid>
     <vendorid>0x1022</vendorid>
     <ssid>0x1441</ssid>
     <ssvid>0x103c</ssvid>
     <classcode>0x060000</classcode>
     <revisionid>0x00</revisionid>
    </primary>
    <device>
     <name></name>
     <manufacture>Advanced Micro Devices, Inc.</manufacture>
     <chiptype></chiptype>
     <chipid>0x1200</chipid>
     <vendorid>0x1022</vendorid>
     <ssid>0x0000</ssid>
     <ssvid>0x0000</ssvid>
     <classcode>0x060000</classcode>
     <revisionid>0x00</revisionid>
    </device>
    <device>
     <name></name>
     <manufacture>Advanced Micro Devices, Inc.</manufacture>
     <chiptype></chiptype>
     <chipid>0x1201</chipid>
     <vendorid>0x1022</vendorid>
     <ssid>0x0000</ssid>
     <ssvid>0x0000</ssvid>
     <classcode>0x060000</classcode>
     <revisionid>0x00</revisionid>
    </device>
    <device>
     <name></name>
     <manufacture>Advanced Micro Devices, Inc.</manufacture>
     <chiptype></chiptype>
     <chipid>0x1202</chipid>
     <vendorid>0x1022</vendorid>
     <ssid>0x0000</ssid>
     <ssvid>0x0000</ssvid>
     <classcode>0x060000</classcode>
     <revisionid>0x00</revisionid>
    </device>
    <device>
     <name></name>
     <manufacture>Advanced Micro Devices, Inc.</manufacture>
     <chiptype></chiptype>
     <chipid>0x1203</chipid>
     <vendorid>0x1022</vendorid>
     <ssid>0x0000</ssid>
     <ssvid>0x0000</ssvid>
     <classcode>0x060000</classcode>
     <revisionid>0x00</revisionid>
    </device>
    <device>
     <name></name>
     <manufacture>Advanced Micro Devices, Inc.</manufacture>
     <chiptype></chiptype>
     <chipid>0x1204</chipid>
     <vendorid>0x1022</vendorid>
     <ssid>0x0000</ssid>
     <ssvid>0x0000</ssvid>
     <classcode>0x060000</classcode>
     <revisionid>0x00</revisionid>
    </device>
  </dcm>
  <exist>
<package>
    <description>Controlador de filtro AMD USB</description>
    <result></result>
    <version>1.0.15.99</version>
    <size>1 </size>
</package>
<package>
    <description>AMD Administrador de instalación Catalyst</description>
    <result></result>
    <version>8.0.903.0</version>
    <size>20 </size>
</package>
<package>
    <description>AMD APP SDK Runtime</description>
    <result></result>
    <version>10.0.1084.2</version>
    <size>90 </size>
</package>
<package>
    <description>Controlador de Audio HDMI</description>
    <result></result>
    <version>8.0.0.8808</version>
    <size>1 </size>
</package>
<package>
    <description>Microsoft Visual C++ 2008 SP1 Redistributable 64bit</description>
    <result></result>
    <version>9.0.30729.4148</version>
    <size>7 </size>
</package>
<package>
    <description>HydraVision</description>
    <result></result>
    <version>4.2.242.0</version>
    <size>6 </size>
</package>
<package>
    <description>Controlador de filtro AMD USB</description>
    <result></result>
    <version>2.0.10.262</version>
    <size>1 </size>
</package>
<package>
    <description>Catalyst Control Center</description>
    <result></result>
    <version>2012.1022.2311.39807</version>
    <size>150 </size>
</package>
  </exist>
  <install>
<package>
    <description>AMD Administrador de instalación Catalyst</description>
    <result>Succeed</result>
    <version>8.0.903.0</version>
    <size>20 </size>
</package>
<package>
    <description>Controlador de Audio HDMI/DP</description>
    <result>Fail</result>
    <version>8.0.0.8808</version>
    <size>1 </size>
</package>
<package>
    <description>Catalyst Control Center</description>
    <result>Succeed</result>
    <version>2012.1105.1616.29161</version>
    <size>150 </size>
</package>
  </install>
  <uninstall>
  </uninstall>
  <downloaded>
  </downloaded>
  <resource>
    <hwinfo>Información de hardware</hwinfo>
    <existpkg>Paquetes existentes</existpkg>
    <pkg2inst>Paquetes para instalación</pkg2inst>
    <pkg2uninst>Paquetes para desinstalación</pkg2uninst>
    <otherdev>Otros dispositivos detectados</otherdev>
    <errmsg>Mensajes de error</errmsg>
    <name>Nombre</name>
    <manufacture>Fabricante</manufacture>
    <chiptype>Tipo de chip</chiptype>
    <chipid>ID del dispositivo</chipid>
    <otherhw>Otro hardware</otherhw>
    <download>Paquetes de descarga</download>
    <succeed>Éxito</succeed>
    <fail>Falla</fail>
    <vendorid>ID del proveedor</vendorid>
    <classcode>Código de clase</classcode>
    <revisionid>ID de revisión</revisionid>
    <ssid>ID de subsistema</ssid>
    <ssvid>ID de proveedor de subsistema</ssvid>
    <header1>Administrador de instalación Catalyst™</header1>
    <header2>Informe de instalación</header2>
    <finalstatus>Estado final:</finalstatus>
    <versionofitem>Versión del elemento:</versionofitem>
    <size>Tamaño:</size>
    <bytes>Mbytes</bytes>
  </resource>
  <error><msg>Instalación del controlador: falló la instalación</msg></error></monetreport>

 11/08/2012 07:30 PM
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stumped
Wizard

Posts: 7253
Joined: 11/13/2009

Please delete all the stuff.

Hi...you need to supply some basic information about your computer before anyone can try to be of assistance.

Please supply the following:

1. AMD graphics card(s)
2. Operating system
3. Processor
4. Power supply (make and model)
5. System RAM (amount)
6. If this is a laptop furnish make and model


NOTE: Laptop questions/issues should be posted in the Notebook Forum

      http://forums.amd.com/game/categories.cfm?catid=448&entercat=y

   
Also, you could read  http://forums.amd.com/game/messageview.cfm?catid=440&threadid=160417&enterthread=y   for additional information.

LAPTOP TO LAPTOP FORUM!!!



-------------------------

Intel I7 960 @ 3.87ghz *Intel DX58SO *HIS HD6970 2gb *Corsair TX650M *2x4gb Corsair XMS3 *WD Black 1TB *Windows 7 Home Premium 64bit ***Asus N71Jq laptop *Intel I7 720QM Processor *Mobility Radeon HD5730 1gb *8gb Ram *Windows 7 64bit ** Toshiba P75-A7200 * Intel I7-4700MQ * Windows 8.1 64bit


 


 * A clear conscience is usually a sign of bad memory *

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