Topic Title: AMD drivers not working with HD 6370 / RS880M (HD 4250)
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Created On: 01/05/2013 03:24 PM
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 01/05/2013 03:24 PM
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hhnk1
Peon

Posts: 11
Joined: 09/29/2011

Hello

I updated my laptop OS, now i'm using the w8.

I tried install the catalyst 12.6 and 12.12, both not working

http://i46.tinypic.com/24od5s4.png

 

What I can do ? Report to AMD ?

 

-edit-

I forgot to say. When i'm trying to install the 12.12 driver and all other drivers for the HD 6370, I get a Blue Screen and my computer restart

 01/05/2013 05:11 PM
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stumped
Wizard

Posts: 7249
Joined: 11/13/2009

Hi...you need to supply some basic information about your computer before anyone can try to be of assistance.
The level of information you supply is directly related to the responses you recieve.

Please supply the following:

1. AMD graphics card(s)
2. Operating system
3. Processor
4. Power supply (make and model)
5. System RAM (amount)
6. Graphics driver version (12.10, 12.11beta, etc)
7. If this is a laptop furnish make and model
8. Did you read the "How-To and FAQ"section in the forum?


NOTE: Laptop questions/issues should be posted in the Notebook Forum

      http://forums.amd.com/game/categories.cfm?catid=448&entercat=y

   
Also, you could read  http://forums.amd.com/game/messageview.cfm?catid=440&threadid=160417&enterthread=y   for additional information.

FOR LAPTOPS READ THE STICKY IN THE LAPTOP FORUM



-------------------------

Intel I7 960 @ 3.87ghz *Intel DX58SO *HIS HD6970 2gb *Corsair TX650M *2x4gb Corsair XMS3 *WD Black 1TB *Windows 7 Home Premium 64bit ***Asus N71Jq laptop *Intel I7 720QM Processor *Mobility Radeon HD5730 1gb *8gb Ram *Windows 7 64bit ** Toshiba P75-A7200 * Intel I7-4700MQ * Windows 8.1 64bit


 


 * A clear conscience is usually a sign of bad memory *

 01/05/2013 05:42 PM
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hhnk1
Peon

Posts: 11
Joined: 09/29/2011

Sorry but, I can still here ? If not, please mod, move for the correct forum.

1. AMD graphics card(s)
2. Operating system
3. Processor
4. Power supply (make and model)
5. System RAM (amount)
6. Graphics driver version (12.10, 12.11beta, etc)
7. If this is a laptop furnish make and model
8. Did you read the "How-To and FAQ"section in the forum?

 

1 - Radeon HD 6370 / Mobility Radeon HD 4200 Series

2 - Windows 8 Pro x64

3 - AMD Turion II P560

4 -

5 - 4096 MB DDR3

6 - 12.6 (Installed). When I try install 12.12 I got a blue screen and the system crash. After the system restart I get a error "The graphic card is not compatible with the current display driver"

7 - HP G42 373BR

8 - Yes

 01/08/2013 10:41 AM
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hhnk1
Peon

Posts: 11
Joined: 09/29/2011

I was researching the web, and it's not an problem with notebook,
is a compatibility issue with AMD drivers (AMD RS880M (HD 4200 series) and HD 6300 series)

Where I can report it ? AMD drivers isn't working with HD 4250/HD 6370m

 01/08/2013 04:19 PM
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stumped
Wizard

Posts: 7249
Joined: 11/13/2009

http://forums.amd.com/game/messageview.cfm?catid=448&threadid=161340&enterthread=y



-------------------------

Intel I7 960 @ 3.87ghz *Intel DX58SO *HIS HD6970 2gb *Corsair TX650M *2x4gb Corsair XMS3 *WD Black 1TB *Windows 7 Home Premium 64bit ***Asus N71Jq laptop *Intel I7 720QM Processor *Mobility Radeon HD5730 1gb *8gb Ram *Windows 7 64bit ** Toshiba P75-A7200 * Intel I7-4700MQ * Windows 8.1 64bit


 


 * A clear conscience is usually a sign of bad memory *

 01/14/2013 01:06 AM
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stumped
Wizard

Posts: 7249
Joined: 11/13/2009

https://forums.geforce.com/default/topic/482805/?comment=3465821



-------------------------

Intel I7 960 @ 3.87ghz *Intel DX58SO *HIS HD6970 2gb *Corsair TX650M *2x4gb Corsair XMS3 *WD Black 1TB *Windows 7 Home Premium 64bit ***Asus N71Jq laptop *Intel I7 720QM Processor *Mobility Radeon HD5730 1gb *8gb Ram *Windows 7 64bit ** Toshiba P75-A7200 * Intel I7-4700MQ * Windows 8.1 64bit


 


 * A clear conscience is usually a sign of bad memory *

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