Topic Title: Radeon 7690m xt
Topic Summary: ???????? ? Radeon 7690m xt
Created On: 01/15/2013 04:46 PM
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 01/15/2013 04:46 PM
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AlexArm1
Peon

Posts: 1
Joined: 01/15/2013

Hello. I have the HP dv6 6c55er laptop with the videocard Radeon 7690m xt. During games or when using google chrome the laptop hangs. The message emerges: The video driver ceased to answer and was successfully restored. Sometimes the laptop simply hangs. Reset helps only. Drivers I changed, Bios updated. What to do about it by a problem? http://s020.radikal.ru/i720/1301/0c/db9d4e2b44d6.jpg

 



Edited: 01/15/2013 at 04:52 PM by AlexArm1
 01/15/2013 05:18 PM
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Marc@AMD
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Posts: 774
Joined: 07/30/2012

From your description of the issue, it sounds like you are experiencing the issue outlined in this KB article from AMD.  I would encourage you to review the document for potential troubleshooting steps.

http://support.amd.com/us/kbarticles/Pages/737-27116RadeonSeries-ATIKMDAGhasstoppedrespondingerrormessages.aspx

;Marc



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