Topic Title: 7970M crossfire - black screen
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Created On: 06/28/2013 03:09 AM
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 06/28/2013 03:09 AM
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Thijster75
Peon

Posts: 1
Joined: 06/28/2013

Hello, since yesterday I am a proud user of a laptop, based on the Celvo P370EM chassis. It has 2 7970M in crossfire and intel 3630QM proc, along with 16 GB ram and a Crucial M4 256 GB (windows installed on SSD).

I used the VGA driver from the manufacturer (BTO) but the driver won't install properly. Instead, I get an error that the VGA driver is not installed. CCC won't open either.

Then I used AMD driver 13.4 WHQL and it installed correctly. I can open CCC and set energy use to maximum power (laptop is 24/7 on adapter, not accu). Each time I run 3DMark or 3DMark Vantage, the laptop crashes, showing a black screen and not responding anymore. This occurs also with 13.2 beta drivers. As said, I cannot install the manufacturers driver (I suppose it is an old AMD driver from September 2012).

Is my laptop/videocards faulty or has it something to do with my ram (Crucal 16GB)? I tried swapping the pagefile from my SSD to my hdd, to no effect. I am kinda lost, your help is welcome!

Regards,

Mathijs



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 06/28/2013 01:43 PM
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stumped
Wizard

Posts: 7852
Joined: 11/13/2009

What did the laptop manufacturer's support have to say about it?



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