Topic Title: Problem with updating the catalyst to 13.4
Topic Summary:
Created On: 08/14/2013 11:54 PM
Status: Post and Reply
Linear : Threading : Single : Branch
Search Topic Search Topic
Topic Tools Topic Tools
View similar topics View similar topics
View topic in raw text format. Print this topic.
 08/14/2013 11:54 PM
User is offline View Users Profile Print this message

Author Icon
void014
Peon

Posts: 2
Joined: 08/14/2013

Hello, I'm having a problem with updating the catalyst to 13.4. I have Radeon HD 6700M. Everytime I check the version number of my the catalyst after installing the update, there is no change in the version number, it stays the same which is the version 12.9. I have been having this problem for the older verisons of the catalyst too.

 

1 > The AMD catalyst version I currently have. Also, it is written that the lastest update I made was on October 04,2012

 

http://i.imgur.com/DnSJhCk.jpg

 

2 > Properties of the catalyst's software

 

http://i.imgur.com/t1xLgCC.jpg

 

3 > The Log after I installed the lastest version of the catalyst (13.4)

 

http://i.imgur.com/iS4vKuk.jpg

 

4 > The driver date 

 

http://i.imgur.com/LQWX1AI.jpg

 

 

 

Please help.

------

Graphics Card

AMD Radeon HD 6700M

 

AMD Catalyst Driver Version, and Driver History

2012.0913.1837.31603

 

Operating System

Windows 7 64 bit

 

Issue Details

cannot update to catalyst 13.4

 

Power Supply

--

 

CPU Details

Intel(R) Core(TM) i7-2630QM CPU @2.00GHz

 

Motherboard BIOS Version

--

System Memory Type & Amount

6.00 GB

 08/16/2013 05:28 AM
User is offline View Users Profile Print this message

Author Icon
masadwin
Peon

Posts: 10
Joined: 08/15/2013

i didnt dive too deep, but from what i can see

maybe ur driver is being updated but the catalyst software is not

have u tried uninstalling the catalyst (whole package along with drivers) from programs and features in control panel and then reinstalling it with th 13.4 version that u have

also if ur running a laptop. you should obtain the driverrs from the laptop manufacturers website

 08/16/2013 08:54 AM
User is offline View Users Profile Print this message

Author Icon
stumped
Wizard

Posts: 7234
Joined: 11/13/2009

At the top of this forum, there is a 'sticky'. It says "updating Mobility drivers". You should read it. If your laptop falls into one of the specified catagories, then you must get your drivers from the laptop manufacturer.



-------------------------

Intel I7 960 @ 3.87ghz *Intel DX58SO *HIS HD6970 2gb *Corsair TX650M *2x4gb Corsair XMS3 *WD Black 1TB *Windows 7 Home Premium 64bit ***Asus N71Jq laptop *Intel I7 720QM Processor *Mobility Radeon HD5730 1gb *8gb Ram *Windows 7 64bit ** Toshiba P75-A7200 * Intel I7-4700MQ * Windows 8.1 64bit


 


 * A clear conscience is usually a sign of bad memory *



Edited: 08/16/2013 at 09:42 AM by stumped
Statistics
84907 users are registered to the AMD Support and Game forum.
There are currently 1 users logged in.

FuseTalk Hosting Executive Plan v3.2 - © 1999-2014 FuseTalk Inc. All rights reserved.