Topic Title: ATI Radeon 5650HD and Windows 8
Topic Summary: Catalyst refuses to install
Created On: 08/23/2013 07:38 AM
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 08/23/2013 07:38 AM
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Posts: 1
Joined: 08/23/2013

Hello to anyone that can help!

I have recently installed Windows 8 Pro (64bit) on my Toshiba Satellite L650D (formally had Windows 7 Home Premium 64bit installed).

System Specs:
 - 1.60GHz AMD Phenom II P920 Quad Core
 - 4GB RAM
 - ATI Radeon 5650HD 1GB (Displays 1366 x 768 @ 60Hz)

My problem is that the AMD Catalyst Driver that worked fine for win7 now refuses to install back on the the same laptop. After running the AMD Mobility Radeon Driver Verification Tool, this message pops up:

"ATI Catalyst Mobility connot be downloaded due to Incompatible hardware/software on your computer.

The version of your graphics adaptor is not supported."

What am I doing wrong? Currently when I go into graphics driver information it states that a 'Microsoft Corporation - WDDM v1.20 (Driver Version' is installed for the graphics card, do I need to uninstall that first before I can reinstall Catalyst?

I like playing a few games on my laptop and I have noticed that their performance on windows 8 is not as good as when windows 7 was installed.

Thankyou in advance to anyone whom can help me out here

 08/23/2013 09:51 AM
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Heavy Wizardry

Posts: 8702
Joined: 11/13/2009

If you read "Installing Mobility Drivers" at the top of this forum, it tells you that Toshiba laptops cannot use the generic drivers offered by AMD. Your best bet is to go to Toshiba support and check for a Windows 8 driver for your model laptop.


Intel I7 960 @ 3.87ghz *Intel DX58SO *AMD R9 290 4gb *Corsair TX650M *2x4gb Corsair XMS3 *WD Black 1TB *Windows 7 Home Premium 64bit ***Asus N71Jq laptop *Intel I7 720QM Processor *Mobility Radeon HD5730 1gb *8gb Ram *Windows 7 64bit ** Toshiba P75-A7200 * Intel I7-4700MQ * Windows 8.1 64bit 

***** cetera fallunt, ludere mortuus ******

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