Topic Title: Problem with display driver
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Created On: 09/15/2013 01:18 PM
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 09/15/2013 01:18 PM
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sanjumm
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Joined: 09/15/2013

Hi, I have a Dell studio 15 laptop with Windows 7 Home Premium(64-bit),intel i3 processor, 4GB RAM and 1GB Graphic card(AMD RADON), About 2 months ago,i had updated my graphics driver from Dell. After the Update my computer started to have errors like shut down without warning, Display not responding and sometimes a blue screen appears. So I downloaded the recommended driver directly from AMD website and also installed it. But the problem is not solved.

I don't know the model of previously installed driver. The specs of recommended driver i downloaded directly from AMD website is in the screenshot

I get some weird problems ( which were fine before) while using my computer. Some of the problems I got when using my system are:

1) Sudden Blue screen errors ( but not as often as before ).

2) Cannot open Adobe After effects application or similar softwares which is somewhat unusual. 

3) On opening photoshop, I receive an error "Photoshop has encountered a problem with the display driver, and has temporarily disabled GPU enhancements. Check the video card manufacturer's website for the latest software"

4) Cannot play some games in better quality now (farCry,etc). I used to play these games with high quality before.

I had posted this question in dell support forum too. You can check if you want the history of the problem.

http://en.community.dell.com/support-forums/laptop/f/3518/t/19510697.aspx

Hope that you could help me sort this problem out.

 

 



Edited: 09/16/2013 at 01:45 PM by sanjumm
 09/15/2013 04:43 PM
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black_zion
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Posts: 12385
Joined: 04/17/2008

AMD recommends you use the driver provided by the OEM, in this case Dell, when using a laptop. If their provided drivers cause issues, then you need to talk to Dell.

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