Topic Title: AMD Radeon don't work
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Created On: 09/19/2013 08:24 AM
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 09/19/2013 08:24 AM
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Gionini
Peon

Posts: 4
Joined: 09/19/2013

Hi,
I've recently bought a notebook HP ENVY m6, with an AMD Radeon HD 7670m graphic adapter.
Since the beginning I've noticed very poor performances on videogames.
Searching for a cause, I've noticed that programs uses the integrated Intel HD 4000 instead of the AMD one.

Searching further, I've noticed that even if both graphic adapter are correctly installed, Catalyst don't recognises the AMD one.

I've tried several solutions found on different forums, like update drivers or change the configuration of the switchable graphics, but nothing changed.

Is that a software or a hardware issue?

What could I do to fix it?

 

Thanks in advance

 09/19/2013 09:05 AM
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black_zion
80 Column Mind

Posts: 12486
Joined: 04/17/2008

Talk to HP and ask them why your recently purchased HP notebook is not working correctly.

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ASUS Sabertooth 990FX/Gen3 R2, FX-8350 w/ Corsair H60, 8 GiB G.SKILL RipjawsX DDR3-2133, XFX HD 7970 Ghz, 512GB Vertex 4, 256GB Vector, 240GB Agility 3, Creative X-Fi Titanium w/ Creative Gigaworks S750, SeaSonic X750, HP ZR2440w, Win 7 Ultimate x64
 09/19/2013 09:30 AM
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stumped
Wizard

Posts: 7250
Joined: 11/13/2009

It sounds like you tried to install drivers from AMD, which you cannot do. Read the sticky "updating mobility drivers" in the LAPTOP forum. Go to HP and get the drivers designed for your laptop. If you don't know how to operating your computer ask HP support or post in the HP laptop support forum for answers.



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Intel I7 960 @ 3.87ghz *Intel DX58SO *HIS HD6970 2gb *Corsair TX650M *2x4gb Corsair XMS3 *WD Black 1TB *Windows 7 Home Premium 64bit ***Asus N71Jq laptop *Intel I7 720QM Processor *Mobility Radeon HD5730 1gb *8gb Ram *Windows 7 64bit ** Toshiba P75-A7200 * Intel I7-4700MQ * Windows 8.1 64bit


 


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