Topic Title: Switchable Graphics + CCC problem
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Created On: 10/20/2013 10:02 AM
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 10/20/2013 10:02 AM
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TwiXSK
Peon

Posts: 6
Joined: 10/19/2013

I am posting this again, obviously no one wants to help, so I am trying my luck.

I got notebook with switchable graphics, (HP) and I can not install the CCC. I have (it seems like it) the Windows driver, which I installed by Device Manager, which is outdated and useless. I can not switch between Intel and AMD graphics, I reinstalled Windows this morning that it could help, problem is still there. When I install CCC (newest), it comes with an error, that it couldn't install the package. HP does not hold support for my computer (no clue why) so I can't contact them.

Graphics Card
AMD Radeon HD 7670M

AMD Catalyst Driver Version, and Driver History
I was using 13.4

Operating System
Windows 8 64bit - downgraded from 8.1
Issue Details
everytime i try to install CCC newest version, it failes to install. Then when I try to open Catalyst on desktop (right click) it tells me that I dont have the driver installed.

Motherboard or System Make & Model
I have HP Ultrabook Envy 6-1100ej.

Power Supply

https://www.google.sk/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&cad=rja&ved=0CDIQFjAA&url=http%3A%2F%2Fh10025.www1.hp.com%2Fewfrf%2Fwc%2Fdocument%3Fdocname%3Dc03552021&ei=cpliUrXWLcW34ATv44GACA&usg=AFQjCNHdgbn0xXjCAD4R2ccVS8z58I4-7w&sig2=cgzNFQakiLj2kKbOvUpVOQ
Display Device(s) and Connection(s) Used

No idea what this one means, you may find it in link above.


Applications and Games

I cant really play a game now, everything started when I updated to Windows 8.1, i couldnt install driver, and I dont want to play with the second graphic card (Intel HD 4000)

CPU Details

CPU

 

Intel(R) Core(TM) i5-3317U CPU @ 1.70GHz

 

Maximum speed: 1.70 GHz

Sockets: 1

Cores: 2

Logical processors: 4

Virtualisation: Disabled

Hyper-V support: Yes

L1 cache: 128 KB

L2 cache: 512 KB

L3 cache: 3.0 MB

 

Utilisation 4%

Speed 0.82 GHz

Up time 0:01:55:20

Processes 69

Threads 924

Handles 24320

This may help.


Motherboard BIOS Version
Again, link above may help.

System Memory Type & Amount
If this question means RAM, I have 8GB DDR3.
Additional Hardware
Pretty much everything that HP laptop/ultrabook has.

 10/20/2013 11:12 AM
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stumped
Wizard

Posts: 7250
Joined: 11/13/2009

"""" I am posting this again, obviously no one wants to help, so I am trying my luck.""""

It's not anybody here's job to help you. We have furnished all the info that a average user needs. You obviously haven't done any research...read:

http://forums.amd.com/game/messageview.cfm?catid=448&threadid=161340&enterthread=y

and

http://forums.amd.com/game/messageview.cfm?catid=448&threadid=168570&enterthread=y

If you can't understand these articles, take your computer to a professional and pay them to fix your mistakes. If HP can't/won't help you, what do you think AMD can do? It's their use of custom drivers that prevent the use of generic drivers, and that's all that AMD offers. You can always use Leshcat drivers.



-------------------------

Intel I7 960 @ 3.87ghz *Intel DX58SO *HIS HD6970 2gb *Corsair TX650M *2x4gb Corsair XMS3 *WD Black 1TB *Windows 7 Home Premium 64bit ***Asus N71Jq laptop *Intel I7 720QM Processor *Mobility Radeon HD5730 1gb *8gb Ram *Windows 7 64bit ** Toshiba P75-A7200 * Intel I7-4700MQ * Windows 8.1 64bit


 


 * A clear conscience is usually a sign of bad memory *

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