Topic Title: How do I update my switchable graphics driver?
Topic Summary: I have tried so many times to install the latest and greatest drivers from ATI, but none seem to work.
Created On: 12/22/2013 12:44 PM
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 12/22/2013 12:44 PM
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AnalyticalInsanity
Peon

Posts: 2
Joined: 12/22/2013

Specs:

OS: 64x Windows 7 Ultimate

RAM: 8 GB

CPU: Intel Core i7-3612QM 2.10 GHz

GPU (current driver version): 1. Intel HD 4000 (8.951.9.1000)

              2. AMD Radeon 7730M HD (8.951.9.1000)

Currrent Catalyst version: 2012.0326.310.3601

It's an Inspiron 15r Special Edition. All parts are stock.

 

 

So my drivers have all worked fine until now. Recently, games have been starting to yell at me to update my driver software, and I have been getting some graphical bugs. I tried, to say the least to instal what I thought I needed from ATI. I tried the hardware analyzer utility, reinstalled my OS, etc. But nothing works. Whenever I install anything except for the outdated driver that I have now, the switchable graphics option that usually comes up when I right click my desktop disappears and everything goes to hell, so I am assuming I did it wrong. Could you guys please instruct me as to how to go about finding, and installing the correct, and updated graphics drivers for my system? Thank you so much!

 

TL;DR I have no idea what to install. Whatever I try messes things up.

 

EDIT: I have done more searching. I realize that other people have had this problem, but the support they recieved was for HP machines. Please take not that my machine is from Dell. Thanks!



Edited: 12/22/2013 at 12:52 PM by AnalyticalInsanity
 12/22/2013 01:06 PM
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stumped
Wizard

Posts: 7040
Joined: 11/13/2009

I will try to help...although it's a iffy thing. First, read > Installing Mobility Drivers < then read this > switchable graphics < . With that said, there are two ways that some have succesfully installed both drivers, Intel and AMD. You should create a restore point to be on the safe side.

First, go to Intel support and download the latest graphics driver for your Intel HD4000. Save it. Then download > these AMD drivers < and save them. (Yes, I know it says 'desktop' not 'mobility'.)

If your computer allows it, go into the bios and change the graphics from 'dynamic' (or something similar) to 'fixed'. This prevents the Intel graphics from being recognized.

Then uninstall the AMD drivers using your computer control panel "uninstall a program"..find AMD install manager and express uninstall all AMD software including the installer. Find the Intel 4000 drivers and uninstall them. Reboot. Install 1st the new Intel drivers then the new AMD drivers. Reboot. Go back into the bios and enable 'dynamic' switching of the graphics. you should be good to go.



-------------------------

Intel I7 960 @ 3.87ghz *Intel DX58SO *HIS HD6970 2gb *Corsair TX650M *2x4gb Corsair XMS3 *WD Black 1TB *Windows 7 Home Premium 64bit ***Asus N71Jq laptop *Intel I7 720QM Processor *Mobility Radeon HD5730 1gb *8gb Ram *Windows 7 64bit ** Toshiba P75-A7200 * Intel I7-4700MQ * Windows 8.1 64bit


 * A clear conscience is usually a sign of bad memory *

 12/22/2013 03:18 PM
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AnalyticalInsanity
Peon

Posts: 2
Joined: 12/22/2013

Hmmmm my bios doesn't allow me to choose between fixed and dynamic. Should that be a problem? How can I get around that?

 12/22/2013 05:00 PM
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stumped
Wizard

Posts: 7040
Joined: 11/13/2009

Then forget that step.



-------------------------

Intel I7 960 @ 3.87ghz *Intel DX58SO *HIS HD6970 2gb *Corsair TX650M *2x4gb Corsair XMS3 *WD Black 1TB *Windows 7 Home Premium 64bit ***Asus N71Jq laptop *Intel I7 720QM Processor *Mobility Radeon HD5730 1gb *8gb Ram *Windows 7 64bit ** Toshiba P75-A7200 * Intel I7-4700MQ * Windows 8.1 64bit


 * A clear conscience is usually a sign of bad memory *

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