Lately my laptop has been randomly shutting off out of nowhere and I didn't know why until now. I was just sitting here, playing a game and the laptop made a click and shut off. When It booted back up, there was a message from the windows action center which said,
Solve a problem with AMD/ATI Video Driver
AMD/ATI Video Driver has stopped working properly.
For info about possible solutions to this problem, go online to the following Knowledge Base (KB) article:
Tap or click to go online to the Microsoft Corporation website for the KB articleTap or click to go online to the Microsoft Corporation website for the KB article
About Knowledge Base articles
Some Knowledge Base articles are written for people who are comfortable with advanced troubleshooting. If you're not comfortable with advanced troubleshooting, you might want to ask a professional PC technician to help you solve this problem.
I'm not exactly sure what to do from this point on as I have never had graphics card issues before. So far, the laptop has shut off like this about.. 4 times. This was the first time I got the message about the graphics card. I went to the driver and it said it was working properly. I also checked for updates and it said it was fully updated. Let me know if you need any more information on this. Thanks for your help!