Topic Title: Failures occured during installation
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Created On: 03/01/2014 08:44 PM
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 03/01/2014 08:44 PM
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andybuk
Peon

Posts: 1
Joined: 03/01/2014

Over the past few weeks I'm struggling with insatlling the gpu amd catalyst drivers. Either the full components don't appear and  install or more recently i get a "Application Install: install package failure!" message and the installation fails. I've also restored the system a few times but the error persists. Additionally, in the Event Viewer there's this: "Product: AMD Catalyst Install Manager -- Error 1723.There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor.  Action SetInstallDir, entry: SetInstallDir, library: C:\Windows\Installer\MSI9F64.tmp ". Any suggestions how to fix this?

 03/01/2014 11:09 PM
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stumped
Wizard

Posts: 7249
Joined: 11/13/2009

Did you read "UPDATING MOBILITY DRIVERS?" ..and "PLEASE READ BEFORE YOU POST" A little more information might help, Laptop manfg? laptop model? Operating system? Switchable graphics? Graphics card? Did you 'upgrade' the operating system from 7/8 to 8.1?



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Intel I7 960 @ 3.87ghz *Intel DX58SO *HIS HD6970 2gb *Corsair TX650M *2x4gb Corsair XMS3 *WD Black 1TB *Windows 7 Home Premium 64bit ***Asus N71Jq laptop *Intel I7 720QM Processor *Mobility Radeon HD5730 1gb *8gb Ram *Windows 7 64bit ** Toshiba P75-A7200 * Intel I7-4700MQ * Windows 8.1 64bit


 


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