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Topic Title: **STICKY** | Perform a 'clean install' of AMD driver suites
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Created On: 04/03/2014 02:04 PM
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 04/03/2014 02:04 PM
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Heavy Wizardry

Posts: 8754
Joined: 11/13/2009

If you run into issues after trying to update your AMD drivers, try a 'clean install'.

To perform a 'clean install' of AMD graphics drivers:

Note: To be on the safe side, create a system restore point before doing any  of this.

1. IMPORTANT: All Windows Updates should be current, including the 'optional/suggested' updates
2. IMPORTANT: Disable all anti-virus/ad blockers/anti-malware/ anti-anything before trying to install
3. IMPORTANT: Netframework is required and must be the latest version. (from Windows Update)

Download the drivers for your computer to the desktop. Follow steps 1-5 ( http://support.amd.com/en-us/download ).
 Do not use 'auto-detect and install.

Delete existing drivers from your computer:

In computer control panel select 'uninstall a program'

Select AMD install manager and choose 'express uninstall all AMD software'
Including the install manager.



 Select AMD install manager and 'custom uninstall' the graphics drivers and CCC only.

Reboot into 'safe mode'
In safe mode run  DDU uninstaller


Install the new driver suite.



NOTE! Certain laptop configurations are not compatible with AMD's Mobility Catalyst™ Driver. 
 AMD provides graphics drivers for most laptop brands and models for the Mobility Radeon™ HD series of graphics cards.
LAPTOPS FROM SONY, TOSHIBA, and PANASONIC will not accept generic drivers. Get drivers from manufacturers support site.

 Laptops with 'switchable' Intel and AMD graphics must update the Intel drivers to the latest version  https://downloadcenter.intel.com/ . Use "FIND BY CATEGORY" > graphics drivers > Laptop graphics drivers > and choose your Intel graphics version.

How to:

Your laptop is equipped with switchable graphics. In order to update the AMD driver, the Intel graphics must be the current version. Go to this Intel link, and manually find the latest graphics driver for your laptop. Download and save it to your desktop.


 Download these AMD drivers to your desktop.

For Windows 8.1 or Windows 7



Now use the clean install method to remove all Intel graphics and AMD graphics from your computer, When using DDU also checkmark Intel graphics.


Then install the Intel drivers first and lastly the AMD drivers.


Intel I7 960 @ 3.87ghz *Intel DX58SO *AMD R9 290 4gb *Corsair TX650M *2x4gb Corsair XMS3 *WD Black 1TB *Windows 7 Home Premium 64bit ***Asus N71Jq laptop *Intel I7 720QM Processor *Mobility Radeon HD5730 1gb *8gb Ram *Windows 7 64bit ** Toshiba P75-A7200 * Intel I7-4700MQ * Windows 8.1 64bit 

***** cetera fallunt, ludere mortuus ******

Edited: 04/16/2015 at 04:52 AM by stumped
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