Topic Title: HD 8790M, Dell Latitude E6540 & latest drivers.
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Created On: 04/04/2014 04:48 AM
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 04/04/2014 04:48 AM
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Posts: 1
Joined: 04/04/2014

Hello everyone.

So I have a Dell Latitude E6540, with these specs :

  • Processeur Intel® Core™ i7-4800MQ
  • Windows 7 Pro 64 bits
  • DDR3L 8 Go  1600 MHz
  • Hybrid SSD 500 Go (5 400 tr/min) with 8 Go of flash memory
  • Carte graphique AMD Radeon HD 8690M GDDR5 de 2 Go
  • Integrated GPU Intel HD Graphics 4600.

This is my work laptop, and I work a lot with virtual machines with Windows Remote Desktop Connection. I have 2 problems, and they are both related to the drivers.

First one :
I also use my laptop to play, on games like Diablo3 or Nether. I configured games to be played with the AMD GPU in the configuration panel. After a period of time between 20 minutes and 1 hour, the game begins to stutter, the sound crackles and FPS drop to 12/15. If I don't ALT+F4 the game, the whole PC will freeze and I'd have to restart it.
This happens with an old version of the drivers. ( released on 2013/12/06 YYYY/MM/dd)

Second one:
To try to solve this problem, I downloaded the newest version of the drivers, currently being AMD catalyst 14.3 Beta V1.0. The game problems are resolved, BUT...and there is a big but. I can't run any RDP connection anymore, because each time I do it, both of my screens go black and I'm good to reboot my laptop. (working on dual screen with my laptop closed)

Nota Bene:
I also tryed the latest WHQL drivers, but it was worse than the two issues above. I only had 1 screen displaying something, and this screen displayed my desktop multiple times, each overlapping the other. Looked like a full screen of random colored pixels.


Does anyone know what can cause this and how to resolve it? Thank you.

 04/04/2014 10:07 AM
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Heavy Wizardry

Posts: 8827
Joined: 11/13/2009

The beta drivers require that the previous drivers be completely uninstalled before installing the new drivers. Try this...uninstall the current drivers using your computers 'uninstall a program' in the control panel. Select 'AMD Install manager' and express uninstall all AMD software..including the install manager. Reboot. Install these drivers. Reboot.


Intel I7 960 @ 3.87ghz *Intel DX58SO *AMD R9 290 4gb *Corsair TX650M *2x4gb Corsair XMS3 *WD Black 1TB *Windows 7 Home Premium 64bit ***Asus N71Jq laptop *Intel I7 720QM Processor *Mobility Radeon HD5730 1gb *8gb Ram *Windows 7 64bit ** Toshiba P75-A7200 * Intel I7-4700MQ * Windows 8.1 64bit 

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