Topic Title: Need to report an issue, cannot submit support ticket?
Topic Summary: E-mail ticket system broken?
Created On: 05/10/2014 07:34 PM
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 05/10/2014 07:34 PM
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Hyperventilate
Peon

Posts: 1
Joined: 05/10/2014

I could not find an appropriate forum for my issue but if someone could please direct me to the appropriate place or provide me with an e-mail or website I could report an issue with, that'd be super.

My husband and I are both loyal to AMD, but twice now the AMD driver uninstaller has forced my husband into a complete reformate by the driver causing an infinite BSOD on startup loop. This is unacceptable and the internet has garnered limited information on how to prevent or fix this issue, aside from avoiding AMD's uninstaller like the plague.

I attempted to raise a ticket via AMD's "Contact Us" page but it returns a generic non-specific error. How am I suppost to provide feedback and request assitance when you won't let me?

If someone could point me in the right direction where we could file a formal complaint, we would be very appreciative, because at this point my husband is beyond the point of infuriated.

 05/10/2014 07:46 PM
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stumped
Wizard

Posts: 7426
Joined: 11/13/2009

Mobility Issue Report Form

Your right...don't use the AMD clean uninstall utility until the issues have been sorted out..it has caused problems.

Read this if you want to do a clean install.



-------------------------

Intel I7 960 @ 3.87ghz *Intel DX58SO *HIS HD6970 2gb *Corsair TX650M *2x4gb Corsair XMS3 *WD Black 1TB *Windows 7 Home Premium 64bit ***Asus N71Jq laptop *Intel I7 720QM Processor *Mobility Radeon HD5730 1gb *8gb Ram *Windows 7 64bit ** Toshiba P75-A7200 * Intel I7-4700MQ * Windows 8.1 64bit


 


 


 


 *  Quando Omni Flunkus, Moritati *



Edited: 05/10/2014 at 07:56 PM by stumped
 05/10/2014 07:57 PM
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stumped
Wizard

Posts: 7426
Joined: 11/13/2009

edit

 



-------------------------

Intel I7 960 @ 3.87ghz *Intel DX58SO *HIS HD6970 2gb *Corsair TX650M *2x4gb Corsair XMS3 *WD Black 1TB *Windows 7 Home Premium 64bit ***Asus N71Jq laptop *Intel I7 720QM Processor *Mobility Radeon HD5730 1gb *8gb Ram *Windows 7 64bit ** Toshiba P75-A7200 * Intel I7-4700MQ * Windows 8.1 64bit


 


 


 


 *  Quando Omni Flunkus, Moritati *

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