Topic Title: Graphics Card Problem
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Created On: 08/19/2014 11:59 AM
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 08/19/2014 11:59 AM
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Dell
Peon

Posts: 4
Joined: 08/19/2014

Hello, I bought a Dell Inspiron 15r 5537, it's an Intel core i7 processor, 8 GB ram and it has 2 graphics card as most of laptops, Intel ingreated 4400 and AMD Readon HD 86700 2 GB dedicated graphics card.

My problem is about games and the AMD dedicated graphics card,
anytime I open any game and play it, it be so lagy, fps drops and makes me so bored although that the laptop specs passes the game requirments with levels, Like that there is a game which recommends a core i5 processor, 6 GB ram and 1 GB graphics card, but when I use it it be ***** and lag like hell

Notes : I have installed all the drivers with the last updates.

when I click the right mouse button on the desktop and choose screen resolution then advanced settings it shows me

''Adapter'' ''Intel (R) HD Graphics HD Family''

Chip Type: Intel (R) HD Graphics HD Family
DAC type: Internal
Adapter String: Intel (R) HD Graphics HD 4400
BIOS Information: Intel Video BIOS


Total Available Graphics Memory: 6600 MB
Dedicated Graphics Memory: 2560 MB
System Video Memory: 0 MB
Shared System Memory: 4040 MB

I made everything in ''Graphics Properties (AMD Control Panel)'' at the highest performance and maximized performance at both AC and battery.

I made the game applications at ''High Performance'' at ''Graphics Switchable''

I downloaded a program to give me information about the video card ''tech powerup GPU Z'' and when I open any game and check ''sensors'' I see that the ''dynamic'' graphics card is running normally but the ''dedicated'' one isn't working and using ''0 mb'' of it

I already searched about anything about graphics in BIOS setup but didn't find anything.

I think and sure that the problem is because my AMD graphics card isn't being used or isn't working...

Please help me fast I need a solution, it took me lots of time to collect this laptop money, it's been 2 weeks since I bought it and I already bought it with this high specs for gaming and playing it smoothly. :'(

 08/19/2014 12:00 PM
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Dell
Peon

Posts: 4
Joined: 08/19/2014

I knew the problem now, the AMD graphics card isn't working. It must work when I choose ''High Perfrormance'' instead of ''Power Saving'' from the switchable graphics card but ''Power Saving'' works better than ''High Performance'' which mean that AMD isn't being used although it must be when I choose ''High Performance''
Anyone have a solution for this??? Please help me FAST!

 08/19/2014 05:42 PM
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Dell
Peon

Posts: 4
Joined: 08/19/2014

I just want to know, is there is a hardware problem? or it something which happened with some other people and can be fixed, please help me its been almost month and I dont do anything just trying to fix it  

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