Dell Inspiron 15R N5010
Windows 8.1 Pro x64
Intel Core i3-380M (2.53Ghz,3M,Dual Core)
ATI Mobility Radeon HD5650, 128-Bit, 1GB, DDR3 64Mx16x8pcs
Hi, thanks for taking the time to check this out.
I upgraded my laptop from Windows 7 to Windows 8.1 earlier this year and ran with display driver 13.251 on my video card without trouble. When I updated my display driver to 14.4 my laptop started suffering crippling video card errors and crashes under general use (a few tabs of web browsing). I rolled my driver back but the problems continued. I performed several hardware tests and found no hardware faults so I completely reinstalled Windows. Running on the Microsoft Basic Display driver on my fresh Windows install there are no problems, but as soon as I installed the 14.4 display driver the problems started again.
I've reinstalled Windows again and now I want to install the 13.251 driver which I know worked before. I downloaded the previous driver from here but when I run the install manager it doesn't install the video card driver. I tried to install manually from device manager but it insists there are no compatible upgrades in the extracted folder, and trying to run setup for the specific driver file aborts and says my system is not compatible. It seems that the only driver 'compatible' with my system is 14.4 but it doesn't work, and the old one definitely does.
I'd really appreciate any help with fixing the problem with the 14.4 driver or just installing the previous one. Thanks for your time and help,
p.s. I also ran a GPU temperature monitor to check there was no overheating causing crashing, and I can provide images of the crash in action if that's useful to anyone. Thanks again.