Topic Title: AMD Driver install, Status Failure.
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Created On: 09/01/2014 12:14 PM
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 09/01/2014 12:14 PM
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Ekoto
Peon

Posts: 1
Joined: 09/01/2014

So my ATI graphics driver acts up some times requiring me to reinstall it manually every 6 months. ill get a blue screen of death followed by screen freezes.

So i tried updating to a more recent graphics driver using the AMD auto detect/Driver downloader (amddriverdownloader.exe) since ATI became AMD.

 

everything was running smoothly until the very end. when it told me that i had some problems with the installation even though everything seemed fine and working. I tried to go to the catalyst control center and a new version of the interface came up and the only thing i was able to do was access a feature called HydraGrid. no other usual options were available.

Then i checked my Display Advanced settings. it said my ATI mobility Radeon HD 5870 was working fine but i did not see the graphics driver tab anywhere.

It seems like the AMD graphcis driver (or the old ATI) wasnt even installed but i maintained my high resolution.

I tried opening up a game to test if i could play (i chose Team fortress 2 and Left for dead 2) and they worked fine.

 

Technical Information:

 

Computer:

Asus Notebook G73jh series

Windows 7 64bit

ATI Mobility Radeon HD 5870

-------


Catalyst™ Install Manager
Installation Report
09/01/14 12:29:57


Hardware information
 
Name AMD Radeon Graphics Processor
Manufacturer Advanced Micro Devices, Inc.
Device ID 0x68a0
Vendor ID 0x1002
Class Code 0x030000
Revision ID 0x00
Subsystem ID 0x1c02
Subsystem vendor ID 0x1043
Other hardware
 
Existing packages
Catalyst Control Center
ATI Catalyst Install Manager
ATI Display Driver
HDMI Audio Driver
AVIVO
Microsoft Visual C++ 2008 SP1 Redistributable
 
Packages for install
AMD Catalyst Install Manager
Final Status: Success
Version of Item: 8.0.916.0
Size: 20 Mbytes
AMD Display Driver
Final Status: Fail
Version of Item: 14.100.0.0000
Size: 90 Mbytes
HDMI Audio Driver
Final Status: Success
Version of Item: 7.12.0.7718
Size: 1 Mbytes
Microsoft Visual C++ 2012 Redistributable (x64)
Final Status: Success
Version of Item: 11.0.50727
Size: 9 Mbytes
HydraVision
Final Status: Success
Version of Item: 4.2.252.0
Size: 6 Mbytes
AMD Accelerated Video Transcoding
Final Status: Success
Version of Item: 13.30.100.40417
Size: 3 Mbytes
AMD Drag and Drop Transcoding
Final Status: Success
Version of Item: 2.00.0000
Size: 1 Mbytes
AMD Catalyst Control Center
Final Status: Success
Version of Item: 2014.0417.2226.38446
Size: 150 Mbytes
AMD Gaming Evolved App
Final Status: Success
Version of Item: 1.10.000
Size: 49 Mbytes

Other detected devices

 
Manufacturer Advanced Micro Devices, Inc.
Device ID 0xaa58
Vendor ID 0x1002
Class Code 0x040300
Revision ID 0x00
Subsystem ID 0xaa58
Subsystem vendor ID 0x1043

Error messages

Driver Install: the installation failed
 
-----

 

 

For the time being im going to reinstall the old ATI until i get an update here.



-------------------------

Sia



Edited: 09/01/2014 at 01:00 PM by Ekoto
 09/01/2014 01:10 PM
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stumped
Wizard

Posts: 7249
Joined: 11/13/2009

read installing drivers

 



-------------------------

Intel I7 960 @ 3.87ghz *Intel DX58SO *HIS HD6970 2gb *Corsair TX650M *2x4gb Corsair XMS3 *WD Black 1TB *Windows 7 Home Premium 64bit ***Asus N71Jq laptop *Intel I7 720QM Processor *Mobility Radeon HD5730 1gb *8gb Ram *Windows 7 64bit ** Toshiba P75-A7200 * Intel I7-4700MQ * Windows 8.1 64bit


 


 * A clear conscience is usually a sign of bad memory *

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