Topic Title: Upgrade from HD4850 to HD5850 BSOD's my PC
Topic Summary:
Created On: 02/14/2013 01:58 PM
Status: Post and Reply
Linear : Threading : Single : Branch
Search Topic Search Topic
Topic Tools Topic Tools
View similar topics View similar topics
View topic in raw text format. Print this topic.
 02/14/2013 01:58 PM
User is offline View Users Profile Print this message

Author Icon
-RatMan-
Peon

Posts: 3
Joined: 02/14/2013

Last week I bought the Sapphire HD5850 from my brother. I was still using a Sapphire HD4850, so I thought it was a good upgrade.

So I followed the normal instructions of how to install the graphics card. Everything went fine until the reboot after the installation of catalyst 13.1.

After the boot of windows 7, when the logo has gone and normally the login screen shows up, my PC blue screens, shows a black screen or the screen is showing half the login screen (which is frozen).
At the BSOD it says atikmpag.sys is involved in the crash, so... 

I have tried everything I could like using older drivers, tweaking the power supply to the graphics card and so on, but without a solution.

But when I put my HD4850 back in it, it will just work fine again...

 

My specs:

OS: Windows 7 64-bit service pack 1
Motherboard: MSI P-45 NEO
CPU: Intel Core 2 Quad Q6600 @ 2.4Ghz
Powersupply: Cooler Master Real Power M520
Additional Hardware: 1 HDD, 1 SSD, 1DVD RW drive, 3 case fans and a network card

 I hope I gave enough information so someone can help me with this.

 



Edited: 02/15/2013 at 08:40 AM by -RatMan-
 02/14/2013 03:01 PM
User is offline View Users Profile Print this message

Author Icon
stumped
Wizard

Posts: 7852
Joined: 11/13/2009

Yes...you must first uninstall all the software for the 4850 before trying to install the drivers for the new card. You must also have the latest .netframework installed. How to do a clean install and how to get the latest .netframework both have tutorials in the FAQ section of this forum.



-------------------------

Intel I7 960 @ 3.87ghz *Intel DX58SO *AMD R9 290 4gb *Corsair TX650M *2x4gb Corsair XMS3 *WD Black 1TB *Windows 7 Home Premium 64bit ***Asus N71Jq laptop *Intel I7 720QM Processor *Mobility Radeon HD5730 1gb *8gb Ram *Windows 7 64bit ** Toshiba P75-A7200 * Intel I7-4700MQ * Windows 8.1 64bit 


***** cetera fallunt, ludere mortuus ******

 02/15/2013 09:35 AM
User is offline View Users Profile Print this message

Author Icon
-RatMan-
Peon

Posts: 3
Joined: 02/14/2013

Well, I followed the guide to install the driver (.netframework 4.5 is installed) but at the point where you have to install the new driver something weird happens:

The install manager only shows 3 components to install, which are AMD catalyst install manager, AMD APP SDK runtime and HDMI/DP audio driver.

So CCC isn't in the list, which is kinda strange.

 02/15/2013 10:44 AM
User is offline View Users Profile Print this message

Author Icon
zipsi
Elite

Posts: 1050
Joined: 11/22/2010

Go to safe mode and use Driver Fusion or Driver Sweeper to get rid of all AMD related drivers, boot OS normally and install drivers for the HD5850. ~clean install



-------------------------
Intel I7 3770K @ 4.5ghz, Cooler Master Hyper 212 Evo, Gigabyte Z77X-UD3H, Gigabyte HD7970 ghz edition, 4x4gb Kingston HyperX Beast 2133mhz, Seasonic Platinum 860, Samsung 840 Pro 256gb, OCZ Vertex 4 128gb, WD Black 1TB, WD Green 3TB+1.5TB, ASUS Xonar Essence ST, ASUS VE278Q, Windows 3.11
 02/17/2013 07:58 PM
User is offline View Users Profile Print this message

Author Icon
-RatMan-
Peon

Posts: 3
Joined: 02/14/2013

Originally posted by: zipsi Go to safe mode and use Driver Fusion or Driver Sweeper to get rid of all AMD related drivers, boot OS normally and install drivers for the HD5850. ~clean install

 

Ok, it installed CCC correctly.

But it still doesn't work, still freezes at the reboot after the installation of CCC.

Any other suggestions?

Statistics
88930 users are registered to the AMD Support and Game forum.
There are currently 2 users logged in.

FuseTalk Hosting Executive Plan v3.2 - © 1999-2014 FuseTalk Inc. All rights reserved.