Topic Summary: Pathetic at best
Created On: 01/20/2014 06:15 PM
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 01/20/2014 06:15 PM
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Joined: 01/20/2014

I'm a student and classes start for me tomorrow, my desktop crashed last wednesday night and I went through all the steps to get my CPU replaced because I have a warranty (Yes I've checked all other options to why my computer crashed. it's the CPU). I've emailed the tech staff, no reply, I've called there support number 8 TIMES and waited for at least thirty minutes for EACH CALL but no one picked up. This is so irritating that I'm almost convinced to drop AMD and go buy another CPU because I can't go long without my desktop for it has all my expensive software that I need for my classes.


Btw I typed all this while still waiting on there support number


Why I'm convinced it's the CPU

Bios won't load

Monitor is not getting a signal

No beeps from the motherboard upon start up

Screen stays black regardless of time PC is on

Fans turn on, that's it

Removing graphics card didn't change anything  

all connections on the motherboard are snug

No evidence of a shorted circuit or damage to the motherboard

 01/20/2014 06:36 PM
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Heavy Wizardry

Posts: 8812
Joined: 11/13/2009

You might want to mention your system specs so someone can offer some advice. Read the "PLEASE READ BEFORE POSTING" and edit your post to include the needed info. Also, you posted in the 'extended support' forum which is for older VIDEO cards.


Intel I7 960 @ 3.87ghz *Intel DX58SO *AMD R9 290 4gb *Corsair TX650M *2x4gb Corsair XMS3 *WD Black 1TB *Windows 7 Home Premium 64bit ***Asus N71Jq laptop *Intel I7 720QM Processor *Mobility Radeon HD5730 1gb *8gb Ram *Windows 7 64bit ** Toshiba P75-A7200 * Intel I7-4700MQ * Windows 8.1 64bit 

***** cetera fallunt, ludere mortuus ******

 01/20/2014 07:27 PM
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80 Column Mind

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You are in college, so you are at least 18 years old, so in those 18 years you never understood why places are closed on MARTIN LUTHER KING JR day?

AMD FX-8350 w/ Corsair H105, ASUS Sabertooth 990FX Gen3/R2, 8GiB G.SKILL DDR3-2133, XFX HD 7970 GHz Edition, 1TB Samsung 850 Evo, 256GB OCZ Vector, Creative X-Fi Titanium w/ Creative Gigaworks S750, SeaSonic X750, Corsair C70, HP ZR2440w, Win 7 Ult Ed x64
 01/20/2014 07:31 PM
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Ninja Zombie Killer

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Joined: 12/27/2008

Even more interesting that someone that old doesn't know that warranty is always done by the reseller. AMD is not even the manufacturer, only the designer.

Wherever you got that CPU from, call them, explain your problem, they might be able to help. Though as CPUs almost never die (except from being used incorrectly), you should check that CPU in another computer first to avoid making a fool out of yourself.


CPU: AMD Phenom II X4 810 @ 3120MHz | RAM: Kingmax 2x2GB DDR2 800 @ 833MHz| MoBo: MSI K9A2 CF v1.0 (BIOS: 1.D)| GPU: Asus HD 6850 1024MB (DirectCu) @ 835/1135MHz | Display: L24FHD | PSU: PC Power & Cooling Silencer 750 Quad | OS: MS Windows 3.11 Pro x64

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