Topic Title: Can't install Catalyst
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Created On: 02/03/2014 09:55 PM
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 02/03/2014 09:55 PM
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vchris
Peon

Posts: 5
Joined: 02/03/2014

I am running an ATI Radeon HD 4250 on a Biostar board. Last month I updated the Catalyst software/driver and since then I had a 1 inch black border around the image on my tv. I tried going into CCC but there were no settings in the display tab. I tried installing an older version of CCC but didn't work. I tried removing the whole display driver, didn't work. I tried reloading the drivers from my MB CD didn't work. So now I'm stuck with no CCC and a 1 inch black border.

I'm really fed up. I downloaded the app to check your current version and of course it says my driver is up to date so it doesn't download CCC.

Any ideas?

 02/04/2014 03:06 AM
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Eydee
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Joined: 12/27/2008

Probably you installed the wrong driver. Get it from the website of your motherboard. And keep automatic driver updates turned off.



-------------------------

CPU: AMD Phenom II X4 810 @ 3120MHz | RAM: Kingmax 2x2GB DDR2 800 @ 833MHz| MoBo: MSI K9A2 CF v1.0 (BIOS: 1.D)| GPU: Asus HD 6850 1024MB (DirectCu) @ 835/1135MHz | Display: L24FHD | PSU: PC Power & Cooling Silencer 750 Quad | OS: MS Windows 3.11 Pro x64

 02/04/2014 07:42 AM
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vchris
Peon

Posts: 5
Joined: 02/03/2014

Could be. How do I completely uninstall a driver? I tried a tool and still Windows install the same driver. 

 02/04/2014 09:10 AM
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Eydee
Ninja Zombie Killer

Posts: 4905
Joined: 12/27/2008

1. Turn off automatic updates.

2. Remove your driver.

3. Open windows update manually and check for updates.

4. Locate the ATi/AMD driver in the list. Right click it and select hide (or tick the box in XP).

5. Click OK or go back to windows update home, reboot.

6. Turn automatic updates back on (optimonal, if you need it).

7. Install the driver the motherboard manufacturer has on its website for your IGP.



-------------------------

CPU: AMD Phenom II X4 810 @ 3120MHz | RAM: Kingmax 2x2GB DDR2 800 @ 833MHz| MoBo: MSI K9A2 CF v1.0 (BIOS: 1.D)| GPU: Asus HD 6850 1024MB (DirectCu) @ 835/1135MHz | Display: L24FHD | PSU: PC Power & Cooling Silencer 750 Quad | OS: MS Windows 3.11 Pro x64

 02/04/2014 09:38 PM
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vchris
Peon

Posts: 5
Joined: 02/03/2014

Unable to install from my motherboard CD.

I get this:

Catalyst™ Install Manager
Installation Report
02/04/14 21:36:52

Hardware information
 
Name ATI Radeon HD 4250
Manufacturer ATI Technologies Inc
Device ID 0x9715
Vendor ID 0x1002
Class Code 0x030000
Revision ID 0x00
Subsystem ID 0xd000
Subsystem vendor ID 0x1458
Other hardware
Existing packages
Packages for install
AMD USB Filter Driver
Final Status: Success
Version of Item: 1.0.15.99
Size: 1 Mbytes
Catalyst Control Center
Final Status: Success
Version of Item: 2010.0210.2206.39615
Size: 150 Mbytes
ATI Catalyst Install Manager
Final Status: Success
Version of Item: 3.0.765.0
Size: 20 Mbytes
North Bridge Filter Driver
Final Status: Success
Version of Item: 1.3.1.49
Size: 1 Mbytes
ATI Display Driver
Final Status: Success
Version of Item: 8.710.0.0000
Size: 90 Mbytes
Microsoft Visual C++ 2008 SP1 Redistributable
Final Status: Success
Version of Item: 9.0.30729.4148
Size: 7 Mbytes

Other detected devices
 
Manufacturer ATI Technologies Inc
Device ID 0x9601
Vendor ID 0x1022
Class Code 0x060000
Revision ID 0x00
Subsystem ID 0x9601
Subsystem vendor ID 0x1022
 
Manufacturer ATI Technologies Inc
Device ID 0x4384
Vendor ID 0x1002
Class Code 0x060401
Revision ID 0x00
Subsystem ID 0x0000
Subsystem vendor ID 0x0000
 
Manufacturer ATI Technologies Inc
Device ID 0x970f
Vendor ID 0x1002
Class Code 0x040300
Revision ID 0x00
Subsystem ID 0x960f
Subsystem vendor ID 0x1458
 
Manufacturer ATI Technologies Inc
Device ID 0x4384
Vendor ID 0x1002
Class Code 0x060401
Revision ID 0x00
Subsystem ID 0x0000
Subsystem vendor ID 0x0000
ATI Integrated SATA Support
 
Manufacturer ATI Technologies Inc
Device ID 0x4390
Vendor ID 0x1002
Class Code 0x01018f
Revision ID 0x00
Subsystem ID 0xb002
Subsystem vendor ID 0x1458
ATI Integrated SMBus Support
 
Manufacturer ATI Technologies Inc
Device ID 0x4385
Vendor ID 0x1002
Class Code 0x0c0500
Revision ID 0x3c
Subsystem ID 0x4385
Subsystem vendor ID 0x1458
ATI Integrated SATA Support
 
Manufacturer ATI Technologies Inc
Device ID 0x439c
Vendor ID 0x1002
Class Code 0x01018a
Revision ID 0x00
Subsystem ID 0x5002
Subsystem vendor ID 0x1458
ATI Integrated Azalia Support
 
Manufacturer ATI Technologies Inc
Device ID 0x4383
Vendor ID 0x1002
Class Code 0x040300
Revision ID 0x00
Subsystem ID 0xa002
Subsystem vendor ID 0x1458
 
Manufacturer ATI Technologies Inc
Device ID 0x4384
Vendor ID 0x1002
Class Code 0x060401
Revision ID 0x00
Subsystem ID 0x0000
Subsystem vendor ID 0x0000
 
Manufacturer ATI Technologies Inc
Device ID 0x1200
Vendor ID 0x1022
Class Code 0x060000
Revision ID 0x00
Subsystem ID 0x0000
Subsystem vendor ID 0x0000
 
Manufacturer ATI Technologies Inc
Device ID 0x1201
Vendor ID 0x1022
Class Code 0x060000
Revision ID 0x00
Subsystem ID 0x0000
Subsystem vendor ID 0x0000
 
Manufacturer ATI Technologies Inc
Device ID 0x1202
Vendor ID 0x1022
Class Code 0x060000
Revision ID 0x00
Subsystem ID 0x0000
Subsystem vendor ID 0x0000
 
Manufacturer ATI Technologies Inc
Device ID 0x1203
Vendor ID 0x1022
Class Code 0x060000
Revision ID 0x00
Subsystem ID 0x0000
Subsystem vendor ID 0x0000
 
Manufacturer ATI Technologies Inc
Device ID 0x1204
Vendor ID 0x1022
Class Code 0x060000
Revision ID 0x00
Subsystem ID 0x0000
Subsystem vendor ID 0x0000

Error messages
Application Install: install package failure!
 02/04/2014 10:32 PM
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vchris
Peon

Posts: 5
Joined: 02/03/2014

And I also get a package error after installing the package downloaded by the AMD updater.

 02/05/2014 08:04 PM
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vchris
Peon

Posts: 5
Joined: 02/03/2014

I guess I'll format since I can't get help here

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