Topic Title: What Companies have the Graphics Card best warrenty offer?
Topic Summary: Preferrably HD Radeon
Created On: 09/02/2012 07:27 PM
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 09/02/2012 07:27 PM
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Tripline
n00b

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Looking to get a HD 7900 series, but I am not a fan of CCC. 

 09/02/2012 08:33 PM
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Vantharas
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XFX lifetime > Asus/Gigabyte 3 years. Everyone else (His , Sapphire , Power color ect...) has 2.



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 09/02/2012 11:40 PM
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black_zion
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Sapphire will also charge you a $20 fee, which is the most idiotic thing I've ever heard. And XFX, it's a double lifetime warranty, and also it's not invalidated if you monkey around with the card either.

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ASUS Sabertooth 990FX/Gen3 R2, FX-8350 w/ Corsair H60, 8 GiB G.SKILL RipjawsX DDR3-2133, XFX HD 7970 Ghz, 512GB Vertex 4, 256GB Vector, 240GB Agility 3, Creative X-Fi Titanium w/ Creative Gigaworks S750, SeaSonic X750, HP ZR2440w, Win 7 Ultimate x64
 09/03/2012 12:03 AM
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Tripline
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 09/03/2012 12:03 AM
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Immortal Lobster
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Originally posted by: black_zion Sapphire will also charge you a $20 fee, which is the most idiotic thing I've ever heard. And XFX, it's a double lifetime warranty, and also it's not invalidated if you monkey around with the card either.

I've said it before, I'll say it again.

eVGA.

 

But, that';s not AMD/ATi, which is a same. I bought my latest card(an MSI) with anticipation of maybe going towards ATi next round, nope, that was horrible, worst RMA experience ever. Granted, I got a free upgrade, still not worth the total lack of communication.

 

AMD really needs to strike some sort of deal with eVGA.



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 09/03/2012 12:04 AM
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Immortal Lobster
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Yup, eVGA has even made its lifetime warranties hard to aquire. but truthfully, a 5yr warranty is probably overkillfor mostparts today, the upgrade cycle is just ridiculous.



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 09/03/2012 05:52 AM
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orn
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I don't have any concrete proof, but with my limited peanut sized knowledge and to increase my post count , I'm gonna have to say XFX
 09/03/2012 12:30 PM
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black_zion
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I'd go with Sapphire though. They don't cut corners, they have excellent quality, and even though there is an idiotic $20 fee and a short 2 year warranty, given the 50+°C swings in temps it experiences daily, any manufacturing defects are going to show up before that 2 year time limit.

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ASUS Sabertooth 990FX/Gen3 R2, FX-8350 w/ Corsair H60, 8 GiB G.SKILL RipjawsX DDR3-2133, XFX HD 7970 Ghz, 512GB Vertex 4, 256GB Vector, 240GB Agility 3, Creative X-Fi Titanium w/ Creative Gigaworks S750, SeaSonic X750, HP ZR2440w, Win 7 Ultimate x64
 09/13/2012 11:40 AM
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Hammey
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Hi I guess anyone can have a bad RMA experience with any company, for me one of my MSI 7870's had a rear fan go 4 months old, from the time I shipped the card until it came back to my door a new card was 3 days. I buy hardware also looking at if it goes where do I have to send it to, if they don’t have a RMA center in my country Canada I don’t buy it. Sort of like buying Corsair if you live in the UK that’s fine if you don’t mind if your psu goes you have to ship it to the Netherlands at your cost may as well just buy a new psu. I feel if a company wants to do business in your country they need to have a RMA center there.



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 09/13/2012 10:27 PM
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Immortal Lobster
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Originally posted by: Hammey Hi I guess anyone can have a bad RMA experience with any company, for me one of my MSI 7870's had a rear fan go 4 months old, from the time I shipped the card until it came back to my door a new card was 3 days. I buy hardware also looking at if it goes where do I have to send it to, if they don’t have a RMA center in my country Canada I don’t buy it. Sort of like buying Corsair if you live in the UK that’s fine if you don’t mind if your psu goes you have to ship it to the Netherlands at your cost may as well just buy a new psu. I feel if a company wants to do business in your country they need to have a RMA center there.

 

 

MSI took almost 4 weeks to return my card, because of a similarily bad fan. Well... they didn't return my card, I badgered them for taking sogod aweful long for replacing a fan, they said they had a parts shortage, so they sent me another GPU instead (free upgrade), but as much pain as it was getting ahold of smebody, it'll be the last MSI product Iown. Kudos to them for the free upgrade, many many marks off for being impossible to contact.

 



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 09/14/2012 12:04 AM
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black_zion
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Heh, when I had my ASUS Crosshair III Formula (motherboard I know, but it's still an RMA), something went wrong on it, so I sent it in for RMA, came back not fixed. So, sent it back in a second time, they sent it back again STILL not fixed but with a "here is what we tested" slip. So, called them again, they determined it was sent to the wrong department so I had to send it in AGAIN (except this time they paid postage), but when it came back it STILL WASN'T FIXED! That's when I had it, I dumped it on eBay (got about $40 for it, +$10 for the LCD Poster) as is, bought a Crosshair IV Formula, and haven't had an issue yet.

The problem? I would have to bend the board to get it to POST (pull the top center towards me), so I'm thinking it could have been a PCB malfunction. The biggest problem was that, being in college at the time, I liked to do all my work on my desktop rather than my laptop (being able to view two full pages on the screen does have advantages, as well as other things), plus I wasn't making much money working part time. But yea, talk about RMA hell.

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ASUS Sabertooth 990FX/Gen3 R2, FX-8350 w/ Corsair H60, 8 GiB G.SKILL RipjawsX DDR3-2133, XFX HD 7970 Ghz, 512GB Vertex 4, 256GB Vector, 240GB Agility 3, Creative X-Fi Titanium w/ Creative Gigaworks S750, SeaSonic X750, HP ZR2440w, Win 7 Ultimate x64
 09/14/2012 01:48 PM
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Hammey
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Yes and just what is a lifetime warranty it is usually product end of life. For example I buy xms ddr 400 at the time 2x 512 for 350 $ each, now one has gone but they want to replace them with there value ram which costs about 20 $ so to RMA is useless would cost you more in shipping and playing around. So in 2 years your 500 $ video card is worth 100 $ and they don’t have any to replace it so you would get a 100 $ video card back. I am sure someone will not believe this so give me crap LOL.



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MSI Mpower Max, I7-4770K, MSI GTX 780 Lightning, G.SKILL Trident X Series 16GB DDR3-2400, 2X Kingston HyperX 3K 480GB , 1Tb Raptor, Creative ZXR Sound, 1000 watt Coolermaster Single 80 amp Rail, G700s Mouse, Z5500 Speakers
 09/14/2012 02:20 PM
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black_zion
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What they are obligated to do is either repair the card, replace the card with that model or a current model of equivalent power, or write you a check for the current market value of the card. Back when my OCZ VertexLE's firmware somehow got corrupted (which I thought was due to it failing due to the symptoms it was exhibiting) I was told that if it were to be a failing drive (which thankfully it wasn't and a simple firmware update/reflash worked) I would get in exchange a Vertex 2, even thought I paid about 3x more for this VertexLE (and is enterprise grade hardware).

As far as RAM goes, it's like if your DVD drive goes out, the replacement cost for one or two modules is about the same price as it costs to just buy another one from an etailer, but it's good to know that within the first couple of years, which is when most defects will manifest themselves, you're covered.

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ASUS Sabertooth 990FX/Gen3 R2, FX-8350 w/ Corsair H60, 8 GiB G.SKILL RipjawsX DDR3-2133, XFX HD 7970 Ghz, 512GB Vertex 4, 256GB Vector, 240GB Agility 3, Creative X-Fi Titanium w/ Creative Gigaworks S750, SeaSonic X750, HP ZR2440w, Win 7 Ultimate x64
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