Topic Title: Probelm installing new "12-6-legacy_vista_win7_64_dd_ccc_whql" drivers
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Created On: 07/26/2012 03:21 PM
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 07/26/2012 03:21 PM
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joelore
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Posts: 50
Joined: 04/03/2011

These were posted only 2 days ago. I followed the AMD instructions to uninstall the 12.4 driver exactly AND they recommend not using Driver Sweeper as I used to. Then I rebooted and began to install the 12.6. But then it stopped and showed me what was being installed and the drivers were not listed. All that was listed is what you see in the image I posted".

Below was a yellow triangle that showed the error "Current Version Not Installed AMD CIM installation Package"

Then after a few seconds the window just closed and that was it.

I then restored my image and tried it WITH Driver Sweeper and got the same exact message.

I restored again with the 12.4 drivers intact until I can find a fix for this.

Any ideas would be greatly appreciated!

Thanks,

joelore



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Joe



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 08/01/2012 04:23 PM
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Russ@AMD
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Joined: 07/30/2012

For us to understand the full extent of your issue with Catalyst 12.6, please see the FAQ and complete the template with relevant information or submit your information through the AMD issue Reporting Form.

http://forums.amd.com/game/faq.cfm 

www.amd.com/report

 

Regards,

Russ@AMD



-------------------------

AMD Customer Care

The information presented in this document is for informational purposes only and may contain technical inaccuracies, omissions or typographical errors. Links to third party sites are for convenience only, and no endorsement is implied



Edited: 08/02/2012 at 04:19 PM by AMD Support and Game Moderator
 08/04/2012 11:22 AM
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joelore
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Posts: 50
Joined: 04/03/2011

Originally posted by: Russ@AMD For us to understand the full extent of your issue with Catalyst 12.6, please see the FAQ and complete the template with relevant information or submit your information through the AMD issue Reporting Form.

http://forums.amd.com/game/faq.cfm 

www.amd.com/report

 

Regards,

Russ@AMD

I did to tech support. They were able to replicate the problem as several more people have complained of the same issue. They have turned the drivers back over to the engineers.

Joe



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Joe



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