Topic Title: 7870 Black Screen + Buzzing sound & w/o buzzing sound
Topic Summary: BSOD on 7870 when playing BF3 multiplayer, SKYRIM, WOW, LOL.
Created On: 08/01/2012 12:50 PM
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 09/26/2012 06:20 PM
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fretboard
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Originally posted by: Leopard_st

Similar thing with HD 7870 CFX in idle with 12.6 and 12.7 drivers.

 

 

Looks like AMD doesnt care about users, looks like its time for Nvidia.

 

No such issues here with x3 client systems just built and ready for the Friday deadline .. x2 HD7850 XFire systems & x1 HD7870 XFire system all based around Corsair DDR3, AM3/AM3+ CPUs and GigaByte mainboards, all powered by Corsair HX850W PSUs ... Windows 7 Ultimate x64 / SP1 & Catalyst 12.4/6 ..

No issues at all, one's running STALKER CoP, 2nd is running Skyrim at the moment, the other Metro 2033 and they'll all get the same workout and with other games time permitting. They've been running nearly 48Hrs now - no BSOD, no black screens, just 100% stable running systems.

I'd never assume anything either, as that starts with ASS and unless you're 100% sure with proof and facts about something, then that's what you'll look like to others ..

nVidia eh .. yeah right, they NEVER have driver issues, right, am I right .. they never released 3 driver packs which fried cards out of the box, am I right, am I .. their forums aren't just as full as these with users having issues are they, am I right, am I ? 

Same horse, different jockey at the end of the day, you pays your money and you takes your chances .. neither company is infallible or has a monopoly on anything when it comes down to things like this, honestly. Go nVidia if you choose to, it's your money and guess what .. nobody cares at all, no one, not anyone, not one and not one iota .. you'll just probably have the same issues that their users have, that's all .. but that's up to you.



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 09/26/2012 06:26 PM
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fretboard
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Originally posted by: bonbon2k

 

2. Bluescreen on the Desktop... Stop 0x00000101 "A clock interrupt was not received on a secondary processor within the allocated time interval"

 

 

Based on my experiences, I believe that this is a hardware problem.

 

It is and it's 99% more likely to be caused by (i) Incorrect mainboard BIOS settings (ii) faulty DDR (iii) badly configured overclock,  than a VGA card.

The several dozen times I had this happen to me at work, or if clients called to report this error, it was always to do with those three things, every time.

 



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AM3 965BE / Corsair H70 / 4Gb Corsair XMS3 2000Mhz / GigaByte 990FXA-UD5 / Corsair Force3 90Gb / x2 HD3870 Atomic Edition / x4 1Tb Storage & Momentus XT 250Gb / Sony AD-7700 DVD-RW / Auzen X-Mystique / Enermax INFINITI 650W / Lian-Li PC-7FNWB / Logitech X-530 / Logitech KBoard & MX620 / Logitech C525 / Epson RX685 / DELL U2312HM

 09/27/2012 10:57 AM
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Canis-X
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Let's stay on topic folks.  If you want to have a....my dad can beat up your dad....contest, move it to PM's please....or exchange phone numbers. 



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 09/27/2012 11:08 AM
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Chakin
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Has anyone tried the new 12.9 beta driver yet? I have the same issue
(msi radeon hd7950) but just noticed that they released this for MOP.

 09/28/2012 09:07 AM
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Chakin
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Ok, I haven't had a chance to try the 12.9 but the only issue I was having with my MSI hd7950 was freezing while playing WoW, the issue with that seems to be on Blizzards side of this because a lot of people are having issues with it ATI and Nvidia. I was running directx11 and my game kept freezing. 

I switched to directx9 lastnight and I did not freeze one time. Gonna try it over the weekend here and see if this was really the case.

 09/30/2012 01:23 PM
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bzh889
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just got black screen with 12.9 beta, not working confirmed, my card is msi 7870 oc

 10/02/2012 07:18 AM
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mrtandtheateam
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Just got black screen with 12.9 beta and for the first time when running 1600x1050

6 months of having an unstable machine, i think its card change time, so sad...

 

 10/06/2012 07:39 AM
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rievhardt
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UPDATE:
I got my replacement card from the shop.
for some reason it says DUAL X on the fan instead of Sapphire... (I have no idea why...I asked the store and they don't know either)
perhaps it's another 7870 batch? (I've searched and I can't confirm)

what does your cards say on the Fan?

btw I bought a ASUS Xonar DSX...because the DX is out of my budget...

I just installed the 2...
I hope the fans won't hit the sound card, the space between them is really tiny!

onboard sound is also disabled.

I'm praying that my nightmare ends and everthing would now go well

 10/09/2012 08:46 AM
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Cysticfinger
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Hello all i have this issues at my brand new Powercolor HD7850 

same problem here:http://www.youtube.com/watch?v=g8erBOaOBck

Tried graphic updates and bios update but still no solution. I wonder if any other 7850 users are experiencing this issue



Edited: 10/09/2012 at 09:36 AM by Cysticfinger
 10/17/2012 09:38 AM
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Kilo
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Bump bought Sapphire 7870 month ago, and have same problem. with my old Graphic Accelerator nVidia Quadro NVS 290 hadn t such problems. Now it occur randomly in almost every game i play : Dota 2, Deus Ex HR, XCom enemy unknow. Didn t notice in World of Tanks only, probably because one game there last maximum 15 minutes. Configuration sapphire Radeon 7870 2GB/non-oc AMD Phenom II X6 1090T BOX Black Edition DDR3 8GB 1600MHz Kingston HyperX (2x4GB, DualDDR, CL9) Asus M4A87TD Evo Antec TruePower New TP-550 550W DVD Sony NEC Optiarc AD-7261S +2 hard drives
 10/30/2012 08:26 AM
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rievhardt
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7870 owners I'm currently doing a research.

Which 7870 BIOS do you have? (pls. look at GPUZ)

pls. indicate your BIOS and say if you have the BLACK Screen Issue or not.
If you have a different 7870 BIOS pls indicate if you may..

015.017.000.000.000000 (113-217XTHE-O02)

015.017.000.000.000000 (113-217XTHYE-S01)

thanks! this is regarding the Black Screen issue.

 11/05/2012 01:21 PM
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Kushana
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I have an XFX 2Gb 7870, and was having huge problems with the frozen system + sound loop problem. I eventually uninstalled the 7870 and went back to my 5850.

With the new beta drivers I decided to have a new go at the 7870. I did a complete driver sweeper uninstall, a 12.11b4 install without the sound driver, disabled the AC97 and ASUS HDAudio in BIOS, and installed my old ASUS Xonar DX. And I now play WoW under DX9.

The crashes seemed to be gone (none after about 16 hours of play), the performance is better, but there are a few rendering artifacts. I got a couple of triangle sprays in WoW, and missing mob in Mass Effect 3. But that's way better than crashes.

 11/13/2012 09:47 AM
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rievhardt
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7870 BSOD research

First of all, thanks for all those who have contributed on this.

To those who haven't hesitated to share their 7870 BIOS. This won't be possible without your help!

It's hard to find users that are willing to share their BIOS...you know...

 

as you might have known now that 7870 users have been bugged by this random BSOD problem for quite a long time now.

[url]http://www.youtube.com/watch?v=SLj20ycN2Yw&feature=g-upl[/url]

 

I tried all the possible solutions like...

AMD Drivers Update (tried all of them including betas)

Reinstalling card.

Checked Temps.

Cleaning Rig.

Checking All Wires and Connections.

Adding Case Fans.

Changing from DVI to HDMI.

Changing to a Different Wall Outlet 

Win7 Update.

System Restore.

Game Driver Update.

Game Reinstall.

Updating Realtek drivers

BIOS Update.

Chipset Update.

 

and they all Failed to solve the random BSOD...

 

I haven't done Overclocking/Overvolting/Underclocking/Undervolting, Unofficial Drivers as a fix 

because it doesn't make any sense since my card is on stock.  I don't recommend doing it.

 

If your 7870 is OC'ed and is having the random BSOD problems...

just return it to stock settings to see if the problem still occur. 

If it doesn't occur for a month or at least 2 weeks. Then check your OC settings, that must be the culprit.

 

Other Important details regarding the BSOD.

it will not occur in Benchmark programs.

it's completely random and is impossible to duplicate when you want it to show up.

it is known to occur in...(compiled reports from other 7870 users)

 

BF3 Multiplayer

Skyrim

Shogun 2

World of Warcraft

Max Payne 3

Diablo 3

DotA 2

League of Legends

Dishonored

Alan Wake

 

I recently RMA'ed my Sapphire 7870 and got a replacement card which turned a month old last Nov. 6, 2012.

My replacement card is working fine and I had no problems with it so far

the only difference I had now besides my replacement card having a Dual X sticker instead of Sapphire 

is that I'm also using a dedicated souncard. (ASUS DSX)

 

to help out those who are experiencing (and might experience) the same problem I had in the past with this card.

I made this research.

 

I found out that there are  3 BIOS Version revolving in the 7870.

 

015.017.000.000.000000

015.015.000.002.000000

015.015.000.002.000838

 

Each BIOS may have  more than 1 part number depending on the manufacturer.

BIOS Version - (Part Number) - Brand

 

015.017.000.000.000000        (113-217XTHE-O02)     Sapphire   

[url]http://i84.photobucket.com/albums/k4/sousaka7/015017000000000000113-217XTHE-O027870UsersBSOD-1.png [/url]

13 reports of BSOD

[url]http://i84.photobucket.com/albums/k4/sousaka7/015017000000000000113-217XTHE-O027870UsersNOBSOD.png  [/url]

2 reports having no problems at all.

 

015.017.000.000.000000        (113-217XTHYE-S01)    Sapphire

[url]http://i84.photobucket.com/albums/k4/sousaka7/015017000000000000113-217XTHE-S017870UsersBSODampNoIssuesofar.png[/url]  

1 report of BSOD / 1 report (me) having no problems yet.

 

------------------------------------------------------

 

015.015.000.002.000000       (113-E217XTHY-S01)    Sapphire 1 report of BSOD / 1 report of flickering

015.015.000.002.000000      (113-AD43800-102)        ASUS      1 report of flickering

[url]http://i84.photobucket.com/albums/k4/sousaka7/01501500002000000113-E217THY-S017870UsersBSODampArtifacts.png [/url] 

 

------------------------------------------------------

 

015.015.000.002.000838             (113-C4010200-102)    Gigabyte

015.015.000.002.000838     (113-787ACDF71_113-C4&hellip  XFX

1 report each w/ No Problems

[url]http://i84.photobucket.com/albums/k4/sousaka7/0150150000020008387870usersNoIssues.png[/url]

 

My Findings:

After Flipping the BOX and looking at the nooks and cranny of my card...

I found out that the only way to tell which batch your card came from is by looking at it's BIOS and BIOS Part number in GPUZ.

 

015.015.000.002.000000 is the first BIOS and might be unstable (due to reports of BSOD and flickering)

015.015.000.002.000838 is that later version and the BSOD & Flickering might be fixed. (not sure because I only have 2 confirmations)

 

015.017.000.000.000000 they released a NEW BIOS

The (113-217XTHE-O02) Bios Part is seriously infested by the BSOD...

13 reports with only 2 reported that they don't have any problems at all.

 

They released another Bios Part (113-217XTHYE-S01)

Not yet confirmed but this might be the fixed release as I had this Bios Part on my replacement card.  [URL=http://www.behardware.com/news/12705/black-screens-and-radeon-hd7870-a-solution.html]http://www.behardware.com/news/12705/black-screens-and-radeon-hd7870-a-solution.html[/URL]

 

I actually liked that Sapphire didn't deny the issue unlike other brands.

I was able to talk with a 7870 user with the following brands Sapphire, MSI, XFX, ASUS, Gigabyte, Powercolor.

I cannot find their actual post now because the 7870 threads already piled up unlike the way it was before.

but here's some proof. [url]http://i84.photobucket.com/albums/k4/sousaka7/otherbrand7870problem.jpg[/url]

It's either Sapphire was the only brand that are infested with the problem and the other brands only have a handful of defective cards.

or...Sapphire Owners just happens to be much more active in forums and reporting issues.

 

I'm not sure what BIOS was my Old 7870 as I wasn't able to write it's BIOS and BIOS part number down before I did my RMA.

 

Anyways...

If you would be buying the 7870, I recommend checking the BIOS as soon as you had your card.

 

you're better off with this BIOS.

015.017.000.000.000000 (113-217XTHYE-S01)

 

and avoid this one 015.017.000.000.000000 (113-217XTHE-O02)

 

If you happen to get that one...Test it right away with the games I mentioned for at least 2 weeks straight.

(the longest BSOD free experience I had with my old 7870 was a month and a couple of days. but it most likely appear within 1-2weeks)

 

if you are having the random BSOD problem, I suggest for you to return all settings to stock first (NO OC at all) 

and if it still occurs, 

RMA right away! Do not waste any time trying to figure out how to fix the random BSOD problem.

 

Thanks for having the time to read this, Hopefully it can help you out and other 7870 users out there                                                

 

Would update if anything happens to my replacement card.

 01/02/2013 12:55 PM
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themachine
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I had the same problem.  I can play BF3  for hours and about 2-5 minutes after I quit my main monitor goes black with a few verticles.  I found if I disable my overclock (1100core 1300mem) in AMD Vision Center, right after I exit the game, I don't have any problems.

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