Topic Title: AMD/ATI Global Technical Support
Topic Summary: Please select your country
Created On: 10/21/2012 05:24 PM
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 10/21/2012 05:24 PM
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stumped
Wizard

Posts: 7249
Joined: 11/13/2009

Note: I suggest that you have the following information handy before you contact AMD...they will want this information

  • Processors:
    • Type of processor (Ordering Part Number) e.g. "AMD A8-3850 APU" or "AD3850WNZ43GX"
    • Brand, model and revision of the motherboard including BIOS revision
    • Brand and model of the heat sink
    • Brand and model of the power supply
    • Operating System
    • Detailed description of the problem

  • All other AMD products:
    • Manufacturer
    • Model
    • Driver Version
    • Operating System
    • Detailed description of the problem
    • Power supply : make and model
    • System RAM
    • Processor 

 

North America - United States & Canada:

Tel: 877-284-1566 (Toll Free)
FirePro, FireGL and FireMV Support by Telephone: 866-284-2093 (Toll Free – English only)
Monday - Thursday: 9:00AM - 5:30PM EST;
Friday: 9:00AM - 3:00PM EST
Email Web Form

Europe:

Benelux
Tel:00 800-12 30 23 40 (free phone)
Intl Tel:
+31-(0)20-8080942
Monday - Friday: 09:00 - 18:00 CET
Email Web Form

France
Tel:0800 908 621 (num.vert)
Intl Tel: +33-(0)170618467
Monday - Friday 09:00 - 18:00 CET
Email Web Form

Germany
Tel:49 (0) 89 4505 3199
Intl Tel: +49-(0)30-30808249
Monday - Friday: 09:00 - 18:00 CET
Email Web Form

Italy
Tel:800 877 224 (numero verde)
Intl Tel: +39-0699337345
Monday - Friday: 09:00 - 18:00 CET
Email Web Form

Spain


Tel:900 99 71 21
Intl Tel: +34- 911875514
Monday - Friday: 09:00 - 18:00 CET
Email Web Form

United Kingdom
Tel: +44 (0) 1276 932318
Intl Tel: +31-208080959
Monday - Friday: 08:00 - 17:00 GMT
Email Web Form

South America:

Argentina
Tel: 0800-444-1186 Toll Free
Intl Tel: +54-11- 59842576
(Portuguese/English/Spanish)
Monday - Friday: 09:00 - 18:00 (GMT-3)
Email Web Form

Brazil
Tel: 0800-891-1349 Toll Free
Intl Tel: +55-11-39587187
(Portuguese/English/Spanish)
Monday - Friday: 09:00 - 18:00 (GMT-3)
Email Web Form

Colombia
Tel: 01-800-915-6060 Toll Free
Intl Tel: +57-1-3819956
(Portuguese/English/Spanish)
Monday - Friday: 07:00 - 16:00 (GMT-5)
Email Web Form

Chile
Tel: 123-00-202-854 Toll Free
Intl Tel: +56-25-856972
(Portuguese/English/Spanish)
Monday - Friday: 08:00 - 17:00 (GMT-4)
Email Web Form

Mexico
Tel: 001-866-251-9356 Toll Free
Intl Tel: +52-55-47411322
(Portuguese/English/Spanish)
Monday - Friday: 07:00 - 16:00 (GMT-5)
Email Web Form

Peru
Tel: 0800-54777
Intl Tel: +51-1-7071622
(Portuguese/English/Spanish)
Monday - Friday: 07:00 - 16:00 (GMT- 5)
Email Web Form

Venezuela
Tel: 800-100-2512
Intl Tel: +58-212-3357437
(Portuguese/English/Spanish)
Monday - Friday: 08:00 - 17:00 (GMT-4)
Email Web Form

 

Asia Pacific:

Australia
Tel: 1-800-307657
Monday - Friday: 11:30 - 19:00 AEST
Email Web Form (English)

China
Tel: 400-898-5643
Monday - Friday: 09:30 - 17:00 BJT
Email Web Form (Simplified Chinese/English)

Hong Kong
Email Web Form (Traditional Chinese/English)

India
Tel: +91-80-33230050, 67030050
Monday - Friday: 09:00 - 17:00 IST
Online Warranty Request

Indonesia*
Tel: 007-803-011-0361 (English Only)
Monday- Friday: 09:30 - 17:00 BORT
Email Web Form (English)
* Mobile: XL, Telkomsel & M2 Only

Japan
Tel: 0066-33-812651
Monday – Friday: 10:00 – 18:00 JST
Email Web Form (English/Japanese)

Korea
Email Web Form (English Only)

Malaysia
Tel: 1-800-807088 (English Only)
Monday - Friday: 09:30 - 17:00 MYT
Email Web Form (English)

New Zealand
Tel: 800450175
Monday - Friday: 13:30 - 21:00 NZT
Email Web Form (English)

Philippines*
Tel: 180011141538 (English Only)
Monday - Friday: 09:30 - 17:00 PHT
Email Web Form (English)
*PLDT Service Only

Singapore
Tel: 8001204639
Monday - Friday: 09:30 - 17:00 SST
Email Web Form (English)

Taiwan
Tel: 00801137427
Monday – Friday: 09:30 - 17:00 TWT
Email Web Form (Chinese/English)

Thailand*
Tel: 001800120666587 (English Only)
Monday - Friday: 08:30 - 16:00 THA
Email Web Form (English)
* Landlines: When dialing, need to use phone with IDD
* Mobile: AIS, DTAC & TRUE MOVE Only

Vietnam*
Tel: 120 111 62 (English Only)
Monday – Friday: 08:30 – 16:00 VST
Email Web Form (English)
* VNPT Service Only

 



-------------------------

Intel I7 960 @ 3.87ghz *Intel DX58SO *HIS HD6970 2gb *Corsair TX650M *2x4gb Corsair XMS3 *WD Black 1TB *Windows 7 Home Premium 64bit ***Asus N71Jq laptop *Intel I7 720QM Processor *Mobility Radeon HD5730 1gb *8gb Ram *Windows 7 64bit ** Toshiba P75-A7200 * Intel I7-4700MQ * Windows 8.1 64bit


 


 * A clear conscience is usually a sign of bad memory *



Edited: 10/22/2012 at 12:30 PM by stumped
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