Topic Title: Explorer keeps crashing when opening a folder with .flv files
Topic Summary: with the latest official 12.10 drivers
Created On: 12/03/2012 07:41 PM
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 12/03/2012 07:41 PM
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zooeydes
Peon

Posts: 4
Joined: 12/03/2012

Hello, proud owner of AMD processor and AMD graphic card for 2 years now. I have experienced the following problem.
I was on 12.8 drivers and had no problems. Now I have decided to update to the latest 12.10.
Uninstalled via add remove, reboot, downloaded the latest ones, installed (checked only display driver and CCC) and rebotted.
I received a somewhat unrelated problem, my explorer kept crashing when I open a folder with .flv files in it.
For some folders even clicking on it, the explorer crashed:

Faulting application name: explorer.exe, version: 6.1.7601.17567, time stamp: 0x4d6727a7
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process id: 0x6c0
Faulting application start time: 0x01cdd1683e440783
Faulting application path: C:\Windows\explorer.exe
Faulting module path: unknown
Report Id: 85af3480-3d5b-11e2-94f5-4487fc5e4ce8


It's definite that the cause are the drivers and probably because of some conflict with something else on my system.
It's definite because uninstalling the drivers gets rid off the problem.
Another solution to keep the latest drivers and explorer not to crash is to remove the shellex flv association from the registry
[HKEY_CLASSES_ROOT\.flv\ShellEx]
However, this is not a good solution because it disables thumbnails for .flv files.

Windows 7 32 bit SP1 with nearly all windows updates.
Here's a list of my installed programs (this might help you to reproduce the problem).


Update for Microsoft Office 2007 (KB2508958)
AC-3 ACM Codec
Adobe AIR
Adobe AIR
Adobe Community Help
Adobe Community Help
Adobe Flash Player 10 ActiveX
Adobe Flash Player 11 Plugin
Adobe Media Player
Adobe Media Player
Adobe Shockwave Player 11.5
Agent Ransack 2010
Apple Application Support
Apple Software Update
Audacity 1.3.12 (Unicode)
Avira Free Antivirus
AviSynth 2.5
Battlefield 3
Battlelog Web Plugins
CamStudio
Combined Community Codec Pack 2009-09-09
ContextEdit (PC Magazine)
D3DX10
Defraggler
Dota 2 Beta
DotAlicious Gaming Client
Duplicate Cleaner 2.0.6
ESN Sonar
ESN Sonar
foobar2000 v1.1.1
Foxit Reader
Fraps (remove only)
FreeOCR 3.0
Garena Plus
Google Earth
Google Talk Plugin
Google Update Helper
HD Tune 2.55
IrfanView (remove only)
Java 7 Update 9
Malwarebytes Anti-Malware version 1.65.1.1000
MediaInfo 0.7.60
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft .NET Framework 4 Extended
Microsoft Games for Windows - LIVE Redistributable
Microsoft Games for Windows Marketplace
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219
Microsoft XNA Framework Redistributable 3.1
Microsoft_VC80_ATL_x86
Microsoft_VC80_CRT_x86
Microsoft_VC80_MFC_x86
Microsoft_VC80_MFCLOC_x86
Microsoft_VC90_ATL_x86
Microsoft_VC90_CRT_x86
Microsoft_VC90_MFC_x86
MozBackup 1.5.1
Mozilla Firefox 16.0.2 (x86 en-US)
MSVCRT
NFOPad 1.57
NVIDIA PhysX
OpenAL
Oracle VM VirtualBox 4.1.18
Origin
PDF Settings CS5
PunkBuster Services
QuickTime
Realtek High Definition Audio Driver
Recuva
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Extended (KB2416472)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596856) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687314) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687439) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Publisher 2007 (KB2596705) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2687315) 32-Bit Edition
Skype™ 6.0
Steam
SubMagic V0.71
Syberia
Syberia 2
The KMPlayer (remove only)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2760413) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
VLC media player 1.0.1
VobSub v2.23 (Remove Only)
WhoCrashed 3.01
Windows Live Communications Platform
Windows Live Essentials
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Messenger
Windows Live Messenger
Windows Live Photo Common
Windows Live Photo Common
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Media Player Firefox Plugin
x264vfw - H.264/MPEG-4 AVC codec (remove only)
Xvid Video Codec


I have a sapphire HD 5770 1GB DDR5
CPU Phenom II x4 965 BE
MB: ECS A890 GMX-A

I used to be a somewhat malware expert and I can assure you there's no malware present on the system.
I belive this is all you need. If you need anything else, ask.


 12/05/2012 10:16 AM
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Eydee
Ninja Zombie Killer

Posts: 4905
Joined: 12/27/2008

Combined Community Codec Pack 2009-09-09

 

There's your problem. Remove it, and all other codecs and install the latest KLMCP. You'll be surprised.



-------------------------

CPU: AMD Phenom II X4 810 @ 3120MHz | RAM: Kingmax 2x2GB DDR2 800 @ 833MHz| MoBo: MSI K9A2 CF v1.0 (BIOS: 1.D)| GPU: Asus HD 6850 1024MB (DirectCu) @ 835/1135MHz | Display: L24FHD | PSU: PC Power & Cooling Silencer 750 Quad | OS: MS Windows 3.11 Pro x64

 12/05/2012 10:23 AM
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zooeydes
Peon

Posts: 4
Joined: 12/03/2012

Originally posted by: Eydee

Combined Community Codec Pack 2009-09-09

There's your problem. Remove it, and all other codecs and install the latest KLMCP. You'll be surprised.

Thanks for your reply.

Yes I was suspecting that but last time I messed around with codecs I've barely saved my system. I'm afraid to do such stuff now. Why would this problem appear on 12.10 and not 12.8? More detailed explanation would be great. It'd be a lot better if there was a simpler fix than changing my preferred codecs and my preferred video player.

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