Topic Title: Catalyst Install Manager, AMD Driver autodetect and install, and other issues with my 7970
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Created On: 01/14/2013 11:50 PM
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 01/14/2013 11:50 PM
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icebawkz
Peon

Posts: 1
Joined: 01/14/2013

So I recently built myself a computer with my graphjics card being a Sapphire Vapor-X 7970 3GB. It has been working like a charm but i recently started running into a few problems. 

Basically my Issues are this:

I cannot run games in full-screen, when i press alt+enter the screen goes black and then reverts to a windowed display. 

While attempting to fix this problem I downloaded the AMD Driver auitodetect and install, upon running I get a message that tells me i have the most up to date drivers for my system. then it says that my hardware is "0x1002 - 0x6798 PCIE" even though i have an HD 7970 installed and it shows up as functioning fully and properly in windows device manager.

So i attemp to install manually, I grab the latest drivers for the 7900 series, select win7 x64 and install, the initial install bar goes through all fine but then the secondary part fails to initialize and it says that it "failed to acces Catalyst Install Manager engine. please ensure that no other instances of Catalyst Install Manager are currently running."

Odd, do some browsing on the interwebs for a solution, atempt the commonly recommended patch of running this file entitled "support" in this folder "C:\AMD\Support\12-10_vista_win7_win8_64_dd_ccc_whql_net4" but i get the same error, "failed to acces Catalyst Install Manager engine. please ensure that no other instances of Catalyst Install Manager are currently running."

 

So i am not really sure what i am supposed to do. I thought about deleting the drivers for my 7970 in windows device manager but seeing as how Catalyst Install Manager is apparrently malfunctioning or missing i am afraid i will be without video drivers and i would rather run games windowed than not at all.

 

my system specs are as follows:

Graphics Card

Sapphire HD 7970 Vapor-X 3GB

Device ID - 6798

 

 

AMD Catalyst Driver Version, and Driver History

-catalyst version 12.10

 

Operating System

win7 64 bit 

 

 

Motherboard or System Make & Model

- Asus Sabertooth z77 

 

Power Supply

Corsair HX 750

 

Display Device(s) and Connection(s) Used

ASUS IPS panel 23" monitor

 

Applications and Games

These issues occur in ARMA II, DiRt2, NFS Hot Pursuit, Bioshock, etc. (most games except LoL)

 

CPU Details

Intel Ivy Bridge i5 3570k 

 

 

System Memory Type & Amount

Corsair Vengeance DDR3 1600 8GB

 

 

Additional Details

I have outlined this problem as best i can, please help.

 

Any support/advice is very appreciated.

 

Thank you!!

 01/15/2013 12:31 AM
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stumped
Wizard

Posts: 7852
Joined: 11/13/2009

http://forums.amd.com/game/messageview.cfm?catid=444&threadid=162444&enterthread=y



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Intel I7 960 @ 3.87ghz *Intel DX58SO *AMD R9 290 4gb *Corsair TX650M *2x4gb Corsair XMS3 *WD Black 1TB *Windows 7 Home Premium 64bit ***Asus N71Jq laptop *Intel I7 720QM Processor *Mobility Radeon HD5730 1gb *8gb Ram *Windows 7 64bit ** Toshiba P75-A7200 * Intel I7-4700MQ * Windows 8.1 64bit 


***** cetera fallunt, ludere mortuus ******

 01/15/2013 02:28 PM
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Eydee
Ninja Zombie Killer

Posts: 4905
Joined: 12/27/2008

First thing that comes into my mind is a virus infection.

Second is issue with file/registry permissions.



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CPU: AMD Phenom II X4 810 @ 3120MHz | RAM: Kingmax 2x2GB DDR2 800 @ 833MHz| MoBo: MSI K9A2 CF v1.0 (BIOS: 1.D)| GPU: Asus HD 6850 1024MB (DirectCu) @ 835/1135MHz | Display: L24FHD | PSU: PC Power & Cooling Silencer 750 Quad | OS: MS Windows 3.11 Pro x64

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