Topic Title: Bug @ uninstall utility 1.2.1.0?
Topic Summary: screen does not come back
Created On: 02/28/2013 05:17 AM
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 02/28/2013 05:17 AM
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wtwlzgg
Peon

Posts: 4
Joined: 02/28/2013

WHQL driver 13-1 leaves me with a black screen during it's uninstall. Waited for several minutes for the screen to come back. I am then forced to shutdown the computer with the powerbutton. Tried the whole procedure several times. Is anyone able to reproduce this using the uninstall utility?

 

Graphics Card
- Sapphire HD7870 XT

AMD Catalyst Driver Version, and Driver History
-
13-1_vista_win7_win8_64_dd_ccc_whql on newly installed Windows

Operating System
- Win7 64-bit SP1 fully updated

Issue Details
-
See above

Motherboard or System Make & Model
- Asrock Z68 Pro3 Gen3

Power Supply

- Corsair CX430 V2

Display Device(s) and Connection(s) Used
- Iiyama PL1902
-DVI

CPU + MEM
- i5 3470 standard clock + Kington HyperX 1600mhz 4x2GB

Motherboard BIOS Version
- latest



Edited: 02/28/2013 at 07:10 AM by wtwlzgg
 03/19/2013 11:34 AM
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wtwlzgg
Peon

Posts: 4
Joined: 02/28/2013

Overwhelming response. LOL! Anyhoo, used the uninstall tool again and it was without problems this time. Peace out.

 03/20/2013 08:12 AM
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Wishbringer
Peon

Posts: 5
Joined: 03/20/2013

Also having problems after using uninstall util.

All my powermanagement settings and access to them are gone.

Seems that tool is deleting more than just AMD files and settings.

Question to AMD: how to restore powermanagement?

Win8 Pro WMC 64bit



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Win8 Pro WMC 64bit

 03/20/2013 11:57 AM
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Eydee
Ninja Zombie Killer

Posts: 4846
Joined: 12/27/2008

Originally posted by: Wishbringer Seems that tool is deleting more than just AMD files and settings.

Not if you use it properly.

Description:

This standalone uninstallation utility will clean your system of any existing AMD Catalyst™ drivers to prepare your PC for the clean installation of a new driver version. Currently supports Windows 7 at this time.
After running the utility, a restart of the computer is required to fully remove driver files that may be in use during the uninstall process.  Installing a new driver prior to a system restart may cause the operating system to not function properly.

Question to AMD: how to restore powermanagement?

 

Win8 Pro WMC 64bit

 

I'd reinstall the OS, it has a built-in feature to do that called refresh or whatever. If you want to ask AMD, you're at the wrong place. Still, the'll say the same: RTFM.



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