Topic Title: CCC causes a major crash even in 13.1
Topic Summary: Help with CCC crash
Created On: 03/06/2013 05:56 PM
Status: Post and Reply
Linear : Threading : Single : Branch
Search Topic Search Topic
Topic Tools Topic Tools
View similar topics View similar topics
View topic in raw text format. Print this topic.
 03/06/2013 05:56 PM
User is offline View Users Profile Print this message

Author Icon
Darkpriest667
Peon

Posts: 4
Joined: 03/06/2013

So after hours of chkdsk memtest and microsoft support I finally nailed what was causing a hard lock of my computer.

 

0000005098: 2013-03-06 16:00:39:265    Exception <Saving Xml Document>: Access to the path 'C:\ProgramData\ATI\ACE\Profiles.xml' is denied.

 Exception  Called by: System.Threading.ExecutionContext::RunInternal                                                   processID:01920 threadID                 domainNameCCC.exe                     assemblyNamemscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089)

 

^ that is the error. What it is is the CCC program trying to update something. however I have no way that I know of to turn off auto update in CCC 13.1 HELP

 03/06/2013 06:27 PM
User is offline View Users Profile Print this message

Author Icon
stumped
Wizard

Posts: 7087
Joined: 11/13/2009

There is no 'auto-update' per se...there is a 'automatically check for updates' in the older driver suites. You can disable that. If you need further advice, then furnish what is asked for in "PLEASE READ BEFORE POSTING".



-------------------------

Intel I7 960 @ 3.87ghz *Intel DX58SO *HIS HD6970 2gb *Corsair TX650M *2x4gb Corsair XMS3 *WD Black 1TB *Windows 7 Home Premium 64bit ***Asus N71Jq laptop *Intel I7 720QM Processor *Mobility Radeon HD5730 1gb *8gb Ram *Windows 7 64bit ** Toshiba P75-A7200 * Intel I7-4700MQ * Windows 8.1 64bit


 * A clear conscience is usually a sign of bad memory *

 03/06/2013 06:28 PM
User is offline View Users Profile Print this message

Author Icon
Darkpriest667
Peon

Posts: 4
Joined: 03/06/2013

Originally posted by: stumped There is no 'auto-update' per se...there is a 'automatically check for updates' in the older driver suites. You can disable that. If you need further advice, then furnish what is asked for in "PLEASE READ BEFORE POSTING".

 



Fair enough


Graphics Card
XFX 7950 (this isn't the issue as the same thing happened on a 6970 under different drivers) The hardware isn't the issue. Core clock is 900 Memory clock is 1250. It came stock

AMD Catalyst Driver Version, and Driver History
13.1 It also happened on 12.10  There was no driver update between 12.10 and 13.1 (please do not cite beta drivers as they are not considered full release drivers)

Operating System

Windows 8 Pro (64 bit)

Issue Details

The computer hard locks, screen freezes and the only solution is to manually press the power button until the computer powers down and then power it back on.


Motherboard or System Make & Model

ASrock p67 Fatal1ty pro. All you need to know is the bios and all the drivers for it are up to date and have been since the last release. This is not a SATA controller error as I have the B3 stepping MB.

Power Supply

Corsair TX850m  http://www.corsair.com/enthusiast-series-modular-tx850m-80-plus-bronze-certified-850-watt-high-performance-modular-power-supply.html

Additionally it runs behind a UPS which is this 
http://www.cyberpowersystems.com/products/ups-systems/adaptive-sinewave-series/CP1500PFCLCD.html

Display Device(s) and Connection(s) Used

Samsung connected via HDMI 
http://www.samsung.com/us/video/tvs/LN40E550F7FXZA

2 x Planar PX 2710MW one via DP and one via DVI
http://www.newegg.com/Product/Product.aspx?Item=N82E16824016155&Tpk=planar%20px2710mw

Applications and Games

Happens randomly, can be doing nothing or can have 50 programs running. Has happened as early as 2 hours after startup and as late as 10 days solid running. 

CPU Details
i7-2600k stock voltage stock clocks 3.4 Ghz 4 cores 8 threads

Motherboard BIOS Version
Bios version 2.2

System Memory Type & Amount

G.SKILL Ripjaws Series 16GB (4 x 4GB) DDR3 1600mhz PC12800 Timing 9-9-9-24 Stock voltage (1.5V) Model # F3-12800CL9Q-16GBRL


Additional Hardware

Ive got a DVD R that's an ASUS, a PCI soundcard, I have 5 casefans my case is a Coolermaster HAF 932. 

Additional Details

Sigh... I said this in my original post.

Malwarebytes scan = clean
Windows defender scan = clean
chkdsk /f = no errors on any sectors
memtest = no errors detected (testing single sticks in slot 1 - 4 interchanged a total of 16 combinations)
Prime 95 stable for 12+ hours up to DAYS if need be unless a random crash occurs (the crash has never occured during a prime test)
 

 



Edited: 03/06/2013 at 06:48 PM by Darkpriest667
 03/06/2013 07:48 PM
User is offline View Users Profile Print this message

Author Icon
stumped
Wizard

Posts: 7087
Joined: 11/13/2009

Did you 'upgrade' Win7 to Win8? There have been issues posted. Did you do a clean install of the drivers? An example is here > http://forums.amd.com/game/messageview.cfm?catid=444&threadid=162444&enterthread=y  If you didn't attempt a clean install I would certainly do that first...

EDIT: You can forget using the AMD removal tool as it only works on Win7. But do use the Driver sweeper...thats the main thing.



-------------------------

Intel I7 960 @ 3.87ghz *Intel DX58SO *HIS HD6970 2gb *Corsair TX650M *2x4gb Corsair XMS3 *WD Black 1TB *Windows 7 Home Premium 64bit ***Asus N71Jq laptop *Intel I7 720QM Processor *Mobility Radeon HD5730 1gb *8gb Ram *Windows 7 64bit ** Toshiba P75-A7200 * Intel I7-4700MQ * Windows 8.1 64bit


 * A clear conscience is usually a sign of bad memory *

 03/06/2013 07:51 PM
User is offline View Users Profile Print this message

Author Icon
Darkpriest667
Peon

Posts: 4
Joined: 03/06/2013

Originally posted by: stumped Did you 'upgrade' Win7 to Win8? There have been issues posted. Did you do a clean install of the drivers? An example is here > http://forums.amd.com/game/messageview.cfm?catid=444&threadid=162444&enterthread=y  If you didn't attempt a clean install I would certainly do that first...

 



Yes I did upgrade.  Yes, I did do a clean install of the drivers. I do a clean install of the drivers everytime AMD releases a new driver set (which seems to be once every 3 to 4 months)

Can you link me to the issues in which upgrading from Win 7 to 8 caused issues? I can't clean install Win 8. I have to install Win 7 Ultimate from disk and then "update" to 8 because of the way I bought it. I believe there may be a way for me to create a pure Windows 8 installation disk. I was planning on installing fresh in May anyway. 

 03/06/2013 07:57 PM
User is offline View Users Profile Print this message

Author Icon
stumped
Wizard

Posts: 7087
Joined: 11/13/2009

Originally posted by: Darkpriest667
Originally posted by: stumped Did you 'upgrade' Win7 to Win8? There have been issues posted. Did you do a clean install of the drivers? An example is here > http://forums.amd.com/game/messageview.cfm?catid=444&threadid=162444&enterthread=y  If you didn't attempt a clean install I would certainly do that first...

 

Yes I did upgrade.  Yes, I did do a clean install of the drivers. I do a clean install of the drivers everytime AMD releases a new driver set (which seems to be once every 3 to 4 months) Can you link me to the issues in which upgrading from Win 7 to 8 caused issues? I can't clean install Win 8. I have to install Win 7 Ultimate from disk and then "update" to 8 because of the way I bought it. I believe there may be a way for me to create a pure Windows 8 installation disk. I was planning on installing fresh in May anyway. 

Nope....no help on the Win8 full install....I had the same problem with Win7. I bought the 'upgrade' version from Vista. Then when my hd crashed I couldn't install Win 7 except by installing Vista first...which I had given away. When I say 'issues posted' I mean there are considerable more posted issues from 'upgrades' to Win8 than OEM.



-------------------------

Intel I7 960 @ 3.87ghz *Intel DX58SO *HIS HD6970 2gb *Corsair TX650M *2x4gb Corsair XMS3 *WD Black 1TB *Windows 7 Home Premium 64bit ***Asus N71Jq laptop *Intel I7 720QM Processor *Mobility Radeon HD5730 1gb *8gb Ram *Windows 7 64bit ** Toshiba P75-A7200 * Intel I7-4700MQ * Windows 8.1 64bit


 * A clear conscience is usually a sign of bad memory *

Statistics
84333 users are registered to the AMD Support and Game forum.
There are currently 2 users logged in.

FuseTalk Hosting Executive Plan v3.2 - © 1999-2014 FuseTalk Inc. All rights reserved.