Topic Title: Display drivers needing reinstalled upon each start up
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Created On: 05/04/2013 12:49 PM
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 05/04/2013 12:49 PM
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QuiGonChin
Peon

Posts: 2
Joined: 05/04/2013

Everytime that I start up my pc and go to load a game like Bioshock Infinite it will repeatedly say the drivers are out of date (of course messing with the gameplay). So each time I have to install them again and again even on catalyst beta 13.5 I have this problem. Is there a solution to stop this happening each time?

Graphics Card - Sapphire Radeon HD 7850 2GB OC Edition

 05/04/2013 02:06 PM
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stumped
Wizard

Posts: 7035
Joined: 11/13/2009

Please read the sticky "Read Before Posting".

http://forums.amd.com/game/messageview.cfm?catid=440&threadid=160417&enterthread=y

We need to know:

1. Processor (I5-xxxx, A10-xxxx, etc)
2. Graphics card (HD6970, HD4850, etc)
3. OS (Win7, Win8, WinXP, 32 or 64bit, etc)
4. Driver version (13.2, 12.10, etc)
5. Power Supply..list make, model and wattage
6. RAM
7. Did your computer come with the OS and Graphics card you have now?
8. Monitor resolution (native) and connection (DVI, HDMI, VGA, etc)

If this issue is with a LAPTOP please post in the correct forum...that would be the laptop forum   http://forums.amd.com/game/categories.cfm?catid=448&entercat=y

 



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Intel I7 960 @ 3.87ghz *Intel DX58SO *HIS HD6970 2gb *Corsair TX650M *2x4gb Corsair XMS3 *WD Black 1TB *Windows 7 Home Premium 64bit ***Asus N71Jq laptop *Intel I7 720QM Processor *Mobility Radeon HD5730 1gb *8gb Ram *Windows 7 64bit ** Toshiba P75-A7200 * Intel I7-4700MQ * Windows 8.1 64bit


 * A clear conscience is usually a sign of bad memory *

 05/04/2013 06:25 PM
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QuiGonChin
Peon

Posts: 2
Joined: 05/04/2013

Processor
AMD FX-4100 Quad-Core ~3.60 GHz

Graphics Card
Sapphire Radeon HD 7850 2GB OC Edition

OS
Windows 7 Ultimate 64-Bit

Catalyst Driver Version
13.5 and all below

Power Supply
Unknown (Was a custom built pc from millenium computers)

Old OS & Graphics
Came with no OS and had a ASUS Radeon HD 6450

Monitor Resolution
1920x1080 via HDMI

 05/04/2013 08:20 PM
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Eydee
Ninja Zombie Killer

Posts: 4846
Joined: 12/27/2008

Things to do:

1. Turn off your computer.

2. Turn it on, boot it and log in.

3. Open the device manager and look at the version number of the video driver. Write it down somewhere.

4. Do that over-the-top install you always do.

5. Open the device manager again and check the version number.

6. Compare it with the previous result.

Case #1: Versions are different.

Your OS is broken or you put it into sysprep mode or something like that. You can try to find the issue, but it might take a lot more time than just reinstalling the whole thing. If you want to look for the problem, check windows update first. It's notorious about overwriting drivers, maybe that's what reverts yours all the time. Make sure you don't let it do that.

Case #2: Versions are the same.

There a bug in the driver detection algorhythm of the game. Contact the publisher and report it, and ask for help.



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CPU: AMD Phenom II X4 810 @ 3120MHz | RAM: Kingmax 2x2GB DDR2 800 @ 833MHz| MoBo: MSI K9A2 CF v1.0 (BIOS: 1.D)| GPU: Asus HD 6850 1024MB (DirectCu) @ 835/1135MHz | Display: L24FHD | PSU: PC Power & Cooling Silencer 750 Quad | OS: MS Windows 3.11 Pro x64

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