Topic Title: Video Stuttering AMD HD 7850
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Created On: 05/19/2013 05:29 PM
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 05/19/2013 05:29 PM
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Cvecko90
Peon

Posts: 3
Joined: 05/18/2013

Hi, my pc consists of: 

AMD A8 5600K

AMD HD 7850 1GB - Gigabyte version

8GB RAM

Motherboard F2A85XM - HD3

I have trouble playing videos. They run smoothly but only for 2 minutes then beginst the stuttering. If I move the mouse the video runs smoothly again. I've tried 13.4 and 13.5 versions of Catalyst. I also have tried installing all the drivers uploaded in gigabyte site(8.982 and the chipset driver: 08.00.0911). I set my hybernate and sleep options and the problem is not there. Otherwise the pc runs great, I can play games, but when I leave the game on pause for example it will also stutter. Moving the mouse helps there too, but it is very irrotating. Also when playing video the sound doesn't stutter, only the video. Please help if you can.

 

 05/19/2013 09:52 PM
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Eydee
Ninja Zombie Killer

Posts: 4905
Joined: 12/27/2008

I wonder what BIOS version your motherboard has. The F2 BIOS has fixes which might be related.

  1. Modify setting compatibility of wake up timing
  2. Support AMD APM (Application Power Management) function

There's an even newer one as well, try flashing it if you have an older version.



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CPU: AMD Phenom II X4 810 @ 3120MHz | RAM: Kingmax 2x2GB DDR2 800 @ 833MHz| MoBo: MSI K9A2 CF v1.0 (BIOS: 1.D)| GPU: Asus HD 6850 1024MB (DirectCu) @ 835/1135MHz | Display: L24FHD | PSU: PC Power & Cooling Silencer 750 Quad | OS: MS Windows 3.11 Pro x64

 05/20/2013 12:03 AM
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Cvecko90
Peon

Posts: 3
Joined: 05/18/2013

I tried flashing the bios with the 3 versions which are available in the site. No result.

And also this appeared: 

 

Problem signature:

  Problem Event Name: APPCRASH

  Application Name: spfcifqmux.exe

  Application Version: 0.0.0.0

  Application Timestamp: 51840352

  Fault Module Name: amdocl.dll

  Fault Module Version: 10.0.1124.2

  Fault Module Timestamp: 5154f82a

  Exception Code: c0000005

  Exception Offset: 004eada0

  OS Version: 6.1.7601.2.1.0.256.1

  Locale ID: 1033

  Additional Information 1: 0a9e

  Additional Information 2: 0a9e372d3b4ad19135b953a78882e789

  Additional Information 3: 0a9e

  Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

 

Read our privacy statement online:

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Edited: 05/20/2013 at 02:28 AM by Cvecko90
 05/20/2013 05:28 AM
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Eydee
Ninja Zombie Killer

Posts: 4905
Joined: 12/27/2008

That crash report indicates you were trying to encode a video using a converter which uses OpenCL. I think it's unrelated to the thread, so you probably should make a separate one for this problem.

Back on topic. I suggest you monitor GPU/memory clocks, voltages, temperatures while testing video playback. Something probably happens when the stuttering begins.



-------------------------

CPU: AMD Phenom II X4 810 @ 3120MHz | RAM: Kingmax 2x2GB DDR2 800 @ 833MHz| MoBo: MSI K9A2 CF v1.0 (BIOS: 1.D)| GPU: Asus HD 6850 1024MB (DirectCu) @ 835/1135MHz | Display: L24FHD | PSU: PC Power & Cooling Silencer 750 Quad | OS: MS Windows 3.11 Pro x64

 05/20/2013 06:17 AM
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Cvecko90
Peon

Posts: 3
Joined: 05/18/2013

The thing is that when I just leave this error without clicking "check online for solution" or "close" the video playback is ok. Also I did monitor everything and no changes in voltages or processor and memory clocks. It is a driver problem. I can say this because everything was fine when I used the 13.4 driver but when I decided to update (because Metro 2033 was stuttering in the shadows), I ruined the video playback. Later on I read that the problem was in the game and its optimization. And the patch for it fixed it. But now I am left with this annoying video stutter. And returning to the old drivers did not help. 

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