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Topic Title: **STICKY** | AMD Display Driver Stopped Responding (ATIKMDAG.sys, etc..)
Topic Summary: AMD's knowledgebase article to help identify and troubleshoot this issue.
Created On: 05/30/2013 11:30 AM
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 05/30/2013 11:30 AM
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AMD KB Article #27116

This article provides information on the possible causes to the system-tray message that can appear saying, "Display driver stopped responding and has recovered," and offers troubleshooting steps to help resolve it.

During startup or use of an application, (most commonly a game or video application) the system or application will freeze/crash/exit to the desktop, or result in a Blue Screen crash (BSOD).  The resulting error message and crash may reference one of the following driver files:

  • ATIKMDAG.sys
  • ATI2DVAG.sys
  • ATI2CQAG.dll
  • ATIVPK.sys
  • AMD2DVAG.sys
  • AMDKMDAG.sys
  • AMDVPK.sys


AMD Customer Care

The information presented in this do*****ent is for informational purposes only and may contain technical inaccuracies, omissions and typographical errors. Links to third party sites are for convenience only, and no endorsement is implied.

Edited: 07/31/2013 at 08:33 AM by Marc@AMD
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