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Topic Title: **STICKY** | AMD Display Driver Stopped Responding (ATIKMDAG.sys, etc..)
Topic Summary: AMD's knowledgebase article to help identify and troubleshoot this issue.
Created On: 05/30/2013 11:30 AM
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 05/30/2013 11:30 AM
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AMD KB Article #27116

This article provides information on the possible causes to the system-tray message that can appear saying, "Display driver stopped responding and has recovered," and offers troubleshooting steps to help resolve it.

During startup or use of an application, (most commonly a game or video application) the system or application will freeze/crash/exit to the desktop, or result in a Blue Screen crash (BSOD).  The resulting error message and crash may reference one of the following driver files:

  • ATIKMDAG.sys
  • ATI2DVAG.sys
  • ATI2CQAG.dll
  • ATIVPK.sys
  • AMD2DVAG.sys
  • AMDKMDAG.sys
  • AMDVPK.sys


AMD Customer Care

The information presented in this document is for informational purposes only and may contain technical inaccuracies, omissions and typographical errors. Links to third party sites are for convenience only, and no endorsement is implied.

Edited: 07/31/2013 at 08:33 AM by Marc@AMD
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