Topic Title: Help - BlueScreen
Topic Summary: Help
Created On: 06/23/2013 06:35 PM
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 06/23/2013 06:35 PM
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Gabb16
Peon

Posts: 4
Joined: 06/23/2013

Hi, I bought a new computer, and I can not fix an ongoing problem, a blue screen. I download the WhoCrashed to analyze the error, but I can not fix it, I wanted to know if anyone can help me.

 

Graphics Card
-AMD XFX R7770 CORE EDITION
AMD Catalyst Driver Version, and Driver History
- i download the autodetecto from the web and install the lastest drivers.

Operating System
- Windows 7 64 bits

Issue Details
- randoms bluescreen with diferents errors in diferents drivers.

Motherboard or System Make & Model
- Asus p8h77-m
Power Supply

- BXP65-OR 600W

CPU Details
- Intel Core i7 3770 3.40 8mb cache
Motherboard BIOS Version
- the lastest download from de web

System Memory Type & Amount
- 8 GB PATRIOT SERIES



Additional Details
- erros from BlueScreen:

On Sun 23/06/2013 23:44:15 GMT your computer crashed
crash dump file: C:\Windows\Minidump\062313-12807-01.dmp
This was probably caused by the following module: iusb3xhc.sys (iusb3xhc+0x27B56)
Bugcheck code: 0xD1 (0xFFFFDC80191D93B5, 0x2, 0x1, 0xFFFFF88004436B56)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\iusb3xhc.sys
product: USB 3.0 Device Driver
company: Intel Corporation
description: Intel(R) USB 3.0 eXtensible Host Controller Driver
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iusb3xhc.sys (Intel(R) USB 3.0 eXtensible Host Controller Driver, Intel Corporation).
Google query: iusb3xhc.sys Intel Corporation DRIVER_IRQL_NOT_LESS_OR_EQUAL




On Sun 23/06/2013 23:44:15 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: iusb3xhc.sys (iusb3xhc+0x27B56)
Bugcheck code: 0xD1 (0xFFFFDC80191D93B5, 0x2, 0x1, 0xFFFFF88004436B56)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\iusb3xhc.sys
product: USB 3.0 Device Driver
company: Intel Corporation
description: Intel(R) USB 3.0 eXtensible Host Controller Driver
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iusb3xhc.sys (Intel(R) USB 3.0 eXtensible Host Controller Driver, Intel Corporation).
Google query: iusb3xhc.sys Intel Corporation DRIVER_IRQL_NOT_LESS_OR_EQUAL




On Sun 23/06/2013 22:16:06 GMT your computer crashed
crash dump file: C:\Windows\Minidump\062313-13743-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x71F00)
Bugcheck code: 0x50 (0xFFFF8FA00FB8B140, 0x0, 0xFFFFF880048EEEF3, 0x7)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


On Sun 23/06/2013 19:14:30 GMT your computer crashed
crash dump file: C:\Windows\Minidump\062313-15381-01.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0xB0EF3)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF880048DBEF3, 0xFFFFF88008D0B710, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: atikmdag.sys Advanced Micro Devices, Inc. SYSTEM_SERVICE_EXCEPTION




On Sun 23/06/2013 1:56:09 GMT your computer crashed
crash dump file: C:\Windows\Minidump\062213-19983-01.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0xB0EF3)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF880048D6EF3, 0xFFFFF88007871710, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: atikmdag.sys Advanced Micro Devices, Inc. SYSTEM_SERVICE_EXCEPTION




On Sat 22/06/2013 17:12:34 GMT your computer crashed
crash dump file: C:\Windows\Minidump\062213-18423-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x71F00)
Bugcheck code: 0x50 (0xFFFFF87F90D4B634, 0x1, 0xFFFFF880010F0A05, 0x5)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time. 



Edited: 06/23/2013 at 08:20 PM by Gabb16
 06/23/2013 07:59 PM
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WMudrockJr
Overclocker

Posts: 705
Joined: 04/01/2013

Gabriel please read the Sticky "Read before Posting" to supply some of the proper information.

Some people don't like DXDiag and other stuff like this.



-------------------------

AMD A10-5800K, XFX 7850 Ultra OC Edition 975MHz, 16GB RAM, Win 8.1 Pro 64 bit, MSI 7778 motherboard, 500W PSU, HP P7-1235, CCC 13.12 WHQL

 06/23/2013 08:21 PM
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Gabb16
Peon

Posts: 4
Joined: 06/23/2013

I did it right now?

 06/24/2013 04:39 AM
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Eydee
Ninja Zombie Killer

Posts: 4815
Joined: 12/27/2008

This is what you need: http://memtest86.com/

After looking at your crash details, it's a 99% chace that you have faulty RAM. Another possibility is unstable OC, but start with memtest.



-------------------------

CPU: AMD Phenom II X4 810 @ 3120MHz | RAM: Kingmax 2x2GB DDR2 800 @ 833MHz| MoBo: MSI K9A2 CF v1.0 (BIOS: 1.D)| GPU: Asus HD 6850 1024MB (DirectCu) @ 835/1135MHz | Display: L24FHD | PSU: PC Power & Cooling Silencer 750 Quad | OS: MS Windows 3.11 Pro x64

 06/24/2013 09:29 AM
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Gabb16
Peon

Posts: 4
Joined: 06/23/2013

thanks, i will try with memtest and post de results here, 

 

 

EDITT:

24/06/2013 13:01: 

THIS IS THE RESULT MEMTEST86

Mi imagen

 

subir imagen



Edited: 06/24/2013 at 12:10 PM by Gabb16
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