Topic Title: AMD Catalyst 13.10 beta Crash on Windows 7 64Bit
Topic Summary: CCC.exe crash
Created On: 09/16/2013 08:02 AM
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 09/16/2013 08:02 AM
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dekela
Peon

Posts: 1
Joined: 01/10/2010

Hi.

I installed the latests beta and U an unable to open the catalyst manager.

I uninstalled the driver using the uninstall tool and rebooted, The made sure I have .NET framework 4.5 and installed the latests again. rebooted and when I try to open it crashes.

Driver seem to work fine.

Any help?

This is the error:

Log Name:      Application

Source:        Application Error

Date:          06/09/2013 02:52:04

Event ID:      1000

Task Category: (100)

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      Monster-MAIN

Description:

Faulting application name: CCC.exe, version: 4.5.0.0, time stamp: 0x51891536

Faulting module name: KERNELBASE.dll, version: 6.1.7601.18015, time stamp: 0x50b8479b

Exception code: 0xc000041d

Fault offset: 0x0000000000009e5d

Faulting process id: 0x1f30

Faulting application start time: 0x01ceaa774e656158

Faulting application path: C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe

Faulting module path: C:\Windows\system32\KERNELBASE.dll

Report Id: 29fc6d12-1686-11e3-b2de-90e6ba739724

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Application Error" />

    <EventID Qualifiers="0">1000</EventID>

    <Level>2</Level>

    <Task>100</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2013-09-05T23:52:04.000000000Z" />

    <EventRecordID>10729</EventRecordID>

    <Channel>Application</Channel>

    <Computer>Monster-MAIN</Computer>

    <Security />

  </System>

  <EventData>

    <Data>CCC.exe</Data>

    <Data>4.5.0.0</Data>

    <Data>51891536</Data>

    <Data>KERNELBASE.dll</Data>

    <Data>6.1.7601.18015</Data>

    <Data>50b8479b</Data>

    <Data>c000041d</Data>

    <Data>0000000000009e5d</Data>

    <Data>1f30</Data>

    <Data>01ceaa774e656158</Data>

    <Data>C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe</Data>

    <Data>C:\Windows\system32\KERNELBASE.dll</Data>

    <Data>29fc6d12-1686-11e3-b2de-90e6ba739724</Data>

  </EventData>

</Event>

 09/16/2013 04:53 PM
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Ragnador
Peon

Posts: 11
Joined: 09/04/2013

 09/17/2013 09:23 AM
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Eydee
Ninja Zombie Killer

Posts: 4905
Joined: 12/27/2008

Originally posted by: dekela Faulting module name: KERNELBASE.dll, version: 6.1.7601.18015

That's a windows system file. The version number doesn't match the latest one, which should be 6.1.7601.18229.

Possibilities:

1. Your system is outdated -> update

2. Your computer is malware infected -> clean or reformat



-------------------------

CPU: AMD Phenom II X4 810 @ 3120MHz | RAM: Kingmax 2x2GB DDR2 800 @ 833MHz| MoBo: MSI K9A2 CF v1.0 (BIOS: 1.D)| GPU: Asus HD 6850 1024MB (DirectCu) @ 835/1135MHz | Display: L24FHD | PSU: PC Power & Cooling Silencer 750 Quad | OS: MS Windows 3.11 Pro x64

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