Topic Title: Graphic drivers won't install
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Created On: 09/22/2013 05:20 PM
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 09/22/2013 05:20 PM
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JMejia
Peon

Posts: 2
Joined: 09/22/2013

Hello,

I am trying to use the intergrated graphic on my A10 6700 APU. I have tried to install the graphic drivers using AMD Catalyst but the drivers wont install. I have followed the "**STICKY** | Troubleshooting Common AMD Catalyst Driver Install Issues" instructions, however, it does not resolve the problem. In my device manager, i see "Standard VGA Graphic Adpater." My screen occasionally flickers for about 4 seconds. I have returned/RMA my previous motherboard for a replacement thinking my mobo was a cause of this problem. Is my APU defective?

 

Graphics Card
Intergrated APU graphics - AMD Radeon HD 8670D 

AMD Catalyst Driver Version, and Driver History
Catelyst Software Suite 13.4

Operating System
64-bit Windows Vista SP 2

Issue Details
Grpahic drivers won't install. Device manager states "Standard VGA Graphic Adpater." My screen occasionally flickers for about 5 seconds.

Motherboard or System Make & Model
- ASRock FM2A85X Extreme6 motherboard

Power Supply

-550 Watts Corsair PSU

Display Device(s) and Connection(s) Used
-Generic monitor using a VGA connection

CPU Details
A10 6700 Quad Core Richland. Not overclocked

Motherboard BIOS Version
BIOS 2.20

System Memory Type & Amount
G.SKILL Ripjaws Series 4GB (2 x 2GB) 240-Pin DDR3 1600 (PC3 12800)

 09/22/2013 05:33 PM
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WMudrockJr
Overclocker

Posts: 705
Joined: 04/01/2013

I would say more of an O/S problem, I don't see that 13.4 would support that onboard graphics in the A10-6700.

I believe that the 13.6 Beta 1, was the first to support the new Richland chip.

It can be found at this link, not sure about Vista support for it.

http://support.amd.com/us/kbarticles/Pages/AMDCatalyst13-6WINBetaDriver.aspx



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AMD A10-5800K, XFX 7850 Ultra OC Edition 975MHz, 16GB RAM, Win 8.1 Pro 64 bit, MSI 7778 motherboard, 500W PSU, HP P7-1235, CCC 13.12 WHQL

 09/22/2013 06:09 PM
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Eydee
Ninja Zombie Killer

Posts: 4847
Joined: 12/27/2008

Both 13.9 WHQL and 13.10 supports the APU according to amd.com and the driver release notes. However, neither one supports Vista unfortunately. This is a stalemate situation. Please press the Stalemate Resolution Button or upgrade to Windows 7.

Of course 13.6 beta should work as well and you can keep Vista. However, that would mean no more driver updates for you ever. You'd be stuck with this single release forever.



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CPU: AMD Phenom II X4 810 @ 3120MHz | RAM: Kingmax 2x2GB DDR2 800 @ 833MHz| MoBo: MSI K9A2 CF v1.0 (BIOS: 1.D)| GPU: Asus HD 6850 1024MB (DirectCu) @ 835/1135MHz | Display: L24FHD | PSU: PC Power & Cooling Silencer 750 Quad | OS: MS Windows 3.11 Pro x64

 09/22/2013 07:13 PM
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JMejia
Peon

Posts: 2
Joined: 09/22/2013

I have tried to install the 13.6 Beta 2, however, the graphics driver still does not install. Where is the Stalemate Resolution button?



Edited: 09/22/2013 at 07:31 PM by JMejia
 09/22/2013 08:00 PM
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Eydee
Ninja Zombie Killer

Posts: 4847
Joined: 12/27/2008

Originally posted by: JMejia Where is the Stalemate Resolution button?

 

Play Portal 2.



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CPU: AMD Phenom II X4 810 @ 3120MHz | RAM: Kingmax 2x2GB DDR2 800 @ 833MHz| MoBo: MSI K9A2 CF v1.0 (BIOS: 1.D)| GPU: Asus HD 6850 1024MB (DirectCu) @ 835/1135MHz | Display: L24FHD | PSU: PC Power & Cooling Silencer 750 Quad | OS: MS Windows 3.11 Pro x64

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