Topic Title: 13.9 will not install
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Created On: 10/09/2013 07:05 PM
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 10/09/2013 07:05 PM
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stygian
Peon

Posts: 2
Joined: 10/08/2013

So I fired up Borderlands 2 and my screen went black and machine locked up so tight I had to resort to the power button.  When it booted back up my monitors were 800x600.  I reinstalled the CCC 13.9 which failed (13.9 was what I was using when the screen went black), I then unistalled 13.9 using the AMD uninstaller and reinstalled which failed.

 

I then tried to uninstall/install instructions here: http://forums.amd.com/game/messageview.cfm?catid=454&threadid=167211&enterthread=y which still failed.  I did not have a token entry of 90ba9c70f846762e.

Attempting to install the drivers manually (through device manager) gives the following error message:

"Windows found driver software for your device but encountered an error while attempting to install it.  The system cannot find the path specified."

I can see the drivers in there through, so I know the path is good.

 

No overclocking on anything.

Windows 8 Pro 64-bit.

 


Required information per sticky

 

Rig specs:

 

Motherboard

    Make = Gigabyte

    Bios = F15q

    Model = Z77X-UD5h

    Bios ID = 8A01AG0E

    Rev = 1.1

 

Monitors

    Dell 2208WFPL (1680 x 1050)

    BenQ GL2450 (1920 x 1080)

 

Graphic Cards (x2)

    Make = XFX

    Model = Radeon 7950 Core Edition

    Speed = 800MHz

    Memory = 3GB GDDR5

    Interface = PCI Express 3.0

    Model # = FX-795A-TN

    Part # = FX-795A-TNFC

 

CPU

    Make = Intel

    Model = Core i7-3770 3.4 GHz (3rd gen)

    Chipset = LGA1155

    Part # = BX80637I73770

 

Power Supply

    Make = Corsair

    Model = HX 850 (80 PLUS Gold)

 

Memory

    Make = Corsair

    Model = Vengeance

    Amt = 16GB (2x8GB)

    Type/Speed = DDR3 1600MHz (PC3 12800)

    Part # = CMZ16GX3M2A1600C10

 


Log from CCC installer:

 




 
    -UI
    10/09/13 18:53:41
    install
   
 
 
   
     AMD Radeon Graphics Processor
     Advanced Micro Devices, Inc.
    
     0x679a
     0x1002
     0x3221
     0x1682
     0x030000
     0x00
   
   
    
     Advanced Micro Devices, Inc.
    
     0xaaa0
     0x1002
     0xaaa0
     0x1682
     0x040300
     0x00
   
   
     AMD Radeon Graphics Processor
     Advanced Micro Devices, Inc.
    
     0x679a
     0x1002
     0x3221
     0x1682
     0x030000
     0x00
   
   
    
     Advanced Micro Devices, Inc.
    
     0xaaa0
     0x1002
     0xaaa0
     0x1682
     0x040300
     0x00
   
 
 

    AMD Catalyst Install Manager
   
    8.0.915.0
    20

 
 

    AMD Catalyst Install Manager
    Succeed
    8.0.915.0
    20


    Microsoft Visual C++ 2012 Redistributable (x86)
    Succeed
    10.0.30319
    9


    AMD Display Driver
    Fail
    13.152.0.0000
    90


    Microsoft Visual C++ 2012 Redistributable (x64)
    Succeed
    10.0.30319
    9


    AMD Accelerated Video Transcoding
    Succeed
    13.15.100.30830
    3


    AMD Catalyst Control Center
    Succeed
    2013.0830.1944.33589
    150

 
 
 
 
 
 
    Hardware information
    Existing packages
    Packages for install
    Packages for uninstall
    Other detected devices
    Error messages
    Name
    Manufacturer
    Chip type
    Device ID
    Other hardware
    Download packages
    Success
    Fail
    Vendor ID
    Class Code
    Revision ID
    Subsystem ID
    Subsystem vendor ID
    Catalyst™ Install Manager
    Installation Report
    Final Status:
    Version of Item:
    Size:
    Mbytes
 
  Driver Install: the installation failed



Edited: 10/09/2013 at 07:56 PM by stygian
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