Topic Title: With windows 8.1 driver's error on Photoshop and CCC don't work
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Created On: 10/28/2013 08:55 AM
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 10/28/2013 08:55 AM
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Joined: 10/28/2013

I have a Radeon Hd 4870x2 Gpu. After updating from Windows 8 to Windows 8.1 my Photoshop CC detect an error on gpu drivers and it do not work perfectly. Also, it's impossible use Catalyst Control Center (if I launch it wrote: "Catalyst control center cannot be started. There are currently no settings that can be configured using Catalyst contol center".

I tried to re-install the gpu's drivers but all remain the same. For me it's very important work with Photoshop. Do you have a solution?


 10/28/2013 09:04 AM
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Ninja Zombie Killer

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Joined: 12/27/2008

Your card is no longer supported and has no 8.1 compatible drivers. It's not likely to change. Your options are upgrading the card to something more recent or upgrading the OS to Windows 7 or Linux.


CPU: AMD Phenom II X4 810 @ 3120MHz | RAM: Kingmax 2x2GB DDR2 800 @ 833MHz| MoBo: MSI K9A2 CF v1.0 (BIOS: 1.D)| GPU: Asus HD 6850 1024MB (DirectCu) @ 835/1135MHz | Display: L24FHD | PSU: PC Power & Cooling Silencer 750 Quad | OS: MS Windows 3.11 Pro x64

 10/28/2013 12:46 PM
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You could do a refresh for Windows 8.1 which will put you back on Windows 8. There you continue to do your Photoshop stuff until either a driver for 4000 series card for 8.1 appears (don't hold your breath). The other would be that you get a card that supports WDDM 1.3 and above.


AMD A10-5800K, XFX 7850 Ultra OC Edition 975MHz, 16GB RAM, Win 8.1 Pro 64 bit, MSI 7778 motherboard, 500W PSU, HP P7-1235, CCC 13.12 WHQL

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