Topic Title: Blank screen after installing 13.11
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Created On: 11/13/2013 08:37 PM
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 11/13/2013 08:37 PM
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csmith19788
Peon

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Joined: 11/13/2013

I have Win 8.1 and each time I install catalyst 13.11 v 9.2, my monitor screen will go blank.  Restarts do not fix the issue - all I can do is do a full reinstall to get the driver off my computer in order to be able to see anything.  Any ideas on what I can do?  I have a R9 270X.

 11/14/2013 04:32 AM
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icemoth88
Peon

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Joined: 11/14/2013

I can confirm that I'm having the exact same problem.

I'm also using Windows 8.1 Pro x64, R9 270X, 13.11 9.2 Beta drivers.

I receive a black screen during the driver installation process using both the Catalyst installer and installing the device driver manually through Windows Device Manager.

Powering off the machine and powering it back on again results in the Windows boot logo showing, but I'm never presented with a login screen. At which point, I'm being forced to reinstall Windows to get back to the desktop again.

 11/14/2013 07:16 AM
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icemoth88
Peon

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I also tried installing the drivers from Windows Update, but these caused the black screen problem also.

So I just installed the drivers that came with the card on a disc (what a concept!) and it appears that they have worked. These are the 13.6 drivers.

I'm going to go and get the latest stable 13.9 drivers tomorrow and see if they install correctly.

 11/15/2013 06:07 AM
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icemoth88
Peon

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Well the 13.9 drivers didn't detect my video card at all, so that's no good.

I guess I'll just use the 13.6 drivers that came on the MSI disc until the 13.11 drivers come out of beta. Hopefully by then AMD will have sorted out the blank screen problem with the 270X.

 12/07/2013 08:38 AM
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Wisher
Peon

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Are there any updates on this? I just bought a Sapphire R9 270 and im having the same issue, with the drivers from the disk as well as the latest 13.11 beta.

 12/07/2013 07:08 PM
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icemoth88
Peon

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Joined: 11/14/2013

Please see the here for an update on this problem. The issue seems to be resolved by updating the BIOS on the video card.

Please see this this post from Anandtech to find links for the new Sapphire R9 270X BIOS files. These are found on the Korean Sapphire website. I'm not sure if Sapphire has released new BIOS revisions for the R9 270 (without the X) however.

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