Topic Title: DXGI error
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Created On: 11/23/2013 02:02 PM
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 11/23/2013 02:02 PM
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srosner
Peon

Posts: 4
Joined: 11/23/2013

I have recently purchased a new computer equipped with Sapphire R9-280X Dual-X graphics card.
I have installed the most recent amd_catalyst_13.11_betav9.4 driver.
Using its default settings I keep getting the error: DXGI_ERROR_DEVICE_REMOVED.

This error consist on all my games: Battlefield 4, Call of Duy Ghosts, Crysis 3 and NFS The Run.
I have tried going back to older drivers but I still see this issue.

The only work-around I could find right now was using the Catlyst Control Center and under-clocking the GPU to 1000MHz and the memory to 1470MHz (98% of the default values)

I have monitored the gpu temp and it doesn't seem to overheat ~70 deg Celsius.

All my computer drivers are up to date, including the BIOS.
I would appreciate any solution to my issue?
I have paid good money for this card and I wouldn't like to keep it under-clocked.

My setup:

i7-4770K

GA-H87-D3H GIGABYTE

AMD Radeon R9 280X D-X OC 3G-5 SAPPHIRE

8GB Kingston

Seasonic 620W

 

 11/23/2013 02:07 PM
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Eydee
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Joined: 12/27/2008

Originally posted by: srosnerThe only work-around I could find right now was using the Catlyst Control Center and under-clocking the GPU to 1000MHz and the memory to 1470MHz (98% of the default values)

Sounds like a faulty card/design flaw to me. I'd RMA it.



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CPU: AMD Phenom II X4 810 @ 3120MHz | RAM: Kingmax 2x2GB DDR2 800 @ 833MHz| MoBo: MSI K9A2 CF v1.0 (BIOS: 1.D)| GPU: Asus HD 6850 1024MB (DirectCu) @ 835/1135MHz | Display: L24FHD | PSU: PC Power & Cooling Silencer 750 Quad | OS: MS Windows 3.11 Pro x64

 11/24/2013 10:50 AM
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srosner
Peon

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Joined: 11/23/2013

OK thanks for your response.

Any other thoughts? Should I wait for the 13.11 final driver?

 11/24/2013 11:04 AM
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Eydee
Ninja Zombie Killer

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Joined: 12/27/2008

There won't be a 13.11 final driver, so no, you shouldn't. Also the GPU stability is not really dependent on the drivers. It looks more like your GPU or VRAM cannot bear the factory (over)clock.



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CPU: AMD Phenom II X4 810 @ 3120MHz | RAM: Kingmax 2x2GB DDR2 800 @ 833MHz| MoBo: MSI K9A2 CF v1.0 (BIOS: 1.D)| GPU: Asus HD 6850 1024MB (DirectCu) @ 835/1135MHz | Display: L24FHD | PSU: PC Power & Cooling Silencer 750 Quad | OS: MS Windows 3.11 Pro x64

 12/03/2013 02:56 PM
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srosner
Peon

Posts: 4
Joined: 11/23/2013

I used the trixx overclocking tool and over-volted the GPU to 1149mV.

Now it looks like issue is resolved. the performance is much more stable.

I can even overclock my gpu further than the default factory overclocking by 1% (maybe more, didn't try it yet...)

Anyway I'll keep checking everything is stable now...

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