Topic Title: Drivers dont't install at all, crashes at "Detecting graphics hardware"
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Created On: 12/04/2013 02:07 PM
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 12/04/2013 02:07 PM
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Posts: 1
Joined: 12/04/2013

Here are things required by Rules:

Graphics Card : ATI Radeon HD 6570

Operating system: Windows 8.1 Professional(absolutely clean) and also Windows 7 Ultimate.

Issue Details: On Windows 7 ultimate I succesfully updated drivers to from 13.4 to 13.9. After 3 days have passed, drivers somehow disappeared(Windows show me that i had Basic Video Adapter) and i was not able to install drivers after this at all. Catalyst Install Manager and ATISetup.exe of ALL versions(13.9,13.11,12.8,13.4) always crashed on "Detecting graphics hardware". I have also tried installation via Device Manager from Windows's Control Panel. Both automatic Search and manual install also failed(Windows tells me that Basic Video Adapter doesn't need any  driver updates). I have tried many other ways, all of them failed with same error. After all of this i completely have completely removed my operating system and installed absolutely fresh Windows 8.1 with hope that it will eliminate problem. AND I FINALLY GOT ABSOLUTELY SAME PROBLEM ON FRESH WINDOWS 8.1. 

Motherboard: MSI G41M-P33 Combo(MS-7592)

Motherboard BIOS Version: 

American Megatrends Inc.

Version V32.10

Display: Samsung SyncMaster T190 connected via digital


CPU Details:

QuadCore Intel Core 2 Quad Q6600, 2400 MHz (9 x 267)

Kentsfield Technology(65 nm)

System Memory Type & Amount:

DDR3 8GB  (2X 4GB Kingston 9905403-400.A00LF)

System absolutely clean and there are no viruses or spyware and etc.


Nothing found in Google helps me ! Please help me! I'm ready to provide you with any additional information you may need! And please sorry for my poor English!

 12/04/2013 06:21 PM
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Ninja Zombie Killer

Posts: 4905
Joined: 12/27/2008

Sounds like a hardware issue. Try the card in another computer.


CPU: AMD Phenom II X4 810 @ 3120MHz | RAM: Kingmax 2x2GB DDR2 800 @ 833MHz| MoBo: MSI K9A2 CF v1.0 (BIOS: 1.D)| GPU: Asus HD 6850 1024MB (DirectCu) @ 835/1135MHz | Display: L24FHD | PSU: PC Power & Cooling Silencer 750 Quad | OS: MS Windows 3.11 Pro x64

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