Topic Title: atikmpag.sys Causing PC freeze latest Catalyst with Radeon HD 7790 win 7
Topic Summary: Latest drivers causing pc to freeze.
Created On: 01/07/2014 01:47 PM
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 01/07/2014 01:47 PM
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Annu
Peon

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Joined: 01/07/2014

THe last week i have successfully installed Radeon HD 7790 on my pc on windows 7 ultimate. Iam sure i have uninstalled nay previous card drivers before doing it.

THe problem starts then. Pc freeze unexpectdly with NO ERROR Messages.

After RUnning BSOD i discovered that an AMD DRIVER causing that problem.

Driver : atikmpag.sys

I decided to test some things before posting. I used my windoes in safe mode for a whole day and problem occured. Uninstalled drivers and i was using the default windows drivers and no problem occured.

Please solve with problem is really annoying.. after i bought that card i have restared my pc more times than i did last year without it.

For more information that may be needed please let me know.

BSOD Details:

 http://prntscr.com/2hcgc3
 http://prntscr.com/2hcgre

Please help me on this........ 

 01/07/2014 02:06 PM
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Eydee
Ninja Zombie Killer

Posts: 4881
Joined: 12/27/2008

Safe mode and driver uninstalled are the same except files being on your HDD or not. So your issue is random. The bsod cannot occure if your Pc freezes, so the logs you found must be from an earlier problem.

Conclusion: Random freezes -> check your RAM for errors and the CPU for stability. Probably it has nothing to do with the video card.



-------------------------

CPU: AMD Phenom II X4 810 @ 3120MHz | RAM: Kingmax 2x2GB DDR2 800 @ 833MHz| MoBo: MSI K9A2 CF v1.0 (BIOS: 1.D)| GPU: Asus HD 6850 1024MB (DirectCu) @ 835/1135MHz | Display: L24FHD | PSU: PC Power & Cooling Silencer 750 Quad | OS: MS Windows 3.11 Pro x64

 01/07/2014 02:32 PM
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Annu
Peon

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Joined: 01/07/2014

Thank you for your reply.

Iam not a PC expert so i would apriciate any guide regarding the steps you mentioned.

But let you know that i have already tested all hardware in my pc with stress tests with everest and everything looks fine.

http://www.lavalys.com/products/everest-pc-diagnostics/

This tool i used.! 

 01/07/2014 06:24 PM
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gyurasz_sa
Peon

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Joined: 01/07/2014

Hi!

Try an older driver.

I have a R9 270X card and the 13.11 9.5 and the new 13.12 catalyst causing BSODs for me in my games.

With the 9.4 beta they running fine. I dont't know why. But i also tried also everything: memtest, sress test CPU, GPU, new CPU cooler with new thermal paste. Nothing worked just the older driver. (of course when i'm installing new catalyst i completely remove the previous version)

If using the default windows driver and no problem occurred, then i think the right driver is the solution.

 01/08/2014 09:45 AM
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gruia
Nerfed

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Joined: 10/31/2013

R7 260X 2GD5 OC - basicly same card as urs

running 13.12 WHQL

Happened again, after about 70h of running, the driver reset, and when it came back the Memory clock was stuck at 150.
WHen trying to restart, I got BSOD > Pooling error.
Could it be the SSD? Even so, the driver should have some sort of protection against it.. as its the only one crashing

PS: after restart, GPU activity stuck at 100%. second restart solved it

 01/09/2014 02:09 AM
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owned139
Peon

Posts: 14
Joined: 12/19/2013

Originally posted by: gruia R7 260X 2GD5 OC - basicly same card as urs

 

running 13.12 WHQL

 

Happened again, after about 70h of running, the driver reset, and when it came back the Memory clock was stuck at 150. WHen trying to restart, I got BSOD > Pooling error. Could it be the SSD? Even so, the driver should have some sort of protection against it.. as its the only one crashing

 

PS: after restart, GPU activity stuck at 100%. second restart solved it

 

Same here with MSI 7790...driver reset and mem-clock locked at 150 but after restart anything is normal.
Sometimes blackscreens cos windows couldn't reset the driver and my whole system freezes.

This happens all 3 days and only if the PC is running longer as 10 hours.
Seems to be a driver issue.

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