Topic Title: Purple/blue Curtain of Death
Topic Summary: 1-2 sec after logging in to windows i get a purple or blue screen with vertical stripes of a lighter shade
Created On: 01/09/2014 06:39 PM
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 01/09/2014 06:39 PM
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Arvect
Peon

Posts: 4
Joined: 01/09/2014

GPU: Asus 7970-DC2T-3GD5 @1050

OS: Windows 7 64 bit

MB: asus p8z77-v pro, BIOS 2104

PSU: Corsair tx750m

Monitor and cable: benq XL2411lt, DVI-D

CPU: i7 3770k @4.4 ghz. Auto voltage OCed with BIOS

RAM: Corsair vengeance 16gigs 4 sticks ddr3 @1600mhz

Extra: bootdrive 120gb intel ssd (decent amount of space left), one 2tb hdd and one hyperx 3k 240gb ssd, 3 case fans, Cpu cooler Hyper 212 evo, one random optical drive, asus xonar phoebus soundcard, no viruses detected and no hardware checks but the cpu has run stable for a long time.

Driver History: 13.8, 13.9, 13.10beta, 13.11beta I don't remeber my nvidia drivers but i did use driver fusion when i switched GPUs.

 

Issue Details: I decided to update from 13.11beta to 13.12, since i was using a beta I thought using Driver Fusion was a good idea so the new version wont conflict with it.

First i would like to include (just in case) that i was playing bf3 and got a DirectX error (didn't read it) that crashed the game and other apps. 

1. I went in Driver Fusion>Display>amd>delete (i probably should have went to the control panel first), restart

2. Run the exe i got from the amd website (i did select correct gpu and os), express and it might have said "warning some errors has occurred" and a yellowquestion mark, restart

3. Logging in, see the desktop for a few sec and Blue screen with light blue thin vertical lines (looks a lot like a patern you would see on a curtain), I cant do anything

4. Hold down power button to force shut down.

5. Start windows in normal mode, same thing happens (thos time with a darker shade of blue)

6. Restart in safe mode, no crash, go to driver fusion and delete the drivers (unistalling doesn't work in safe mode).

7. Restart, install driver again, restart, same thing happens (light purple)

8. Driver fusion in safe mode, restart, go back to 13,11beta, restart, same thing (slight darker shade of purple)  

9. D F in safe mode, restart, Run exe select unistall, then install, same thing happens.

 01/09/2014 08:01 PM
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Thanny
Alpha Geek

Posts: 1408
Joined: 07/13/2009

Are you able to ping the computer over its network?  If so, can you RDP in with another device?  That would let you know whether it was a complete crash or just the display driver.

It's certainly conceivable that your card has gone bad, so I would at least begin a support conversation with Asus.

 

 01/09/2014 08:22 PM
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Arvect
Peon

Posts: 4
Joined: 01/09/2014

I don't think the gpu has gone bad since i can still use windows without the amd drivers. Quite sure it's a complete crash since the computer is completely unresponsive and i have to force a shutdown.

 01/09/2014 08:57 PM
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Eydee
Ninja Zombie Killer

Posts: 4905
Joined: 12/27/2008

No amd drivers (& safe mode) = card is turned off. It doesn't mean the card is still working. It only means your CPU is working.

However, I think it's more like a registry damage, the driver database is dead, driver files are mixed and important entries have been deleted by driver fusion (this is why you shouldn't use it).

The first thing to do is reinstalling windows. If you then get the same blue screen on the first driver install, then you should worry. Even then, try the card in another computer. If it still does it, RMA it.

Another quick (but not 100% trustworthy) method of testing if it is indeed the hardware is booting from a linux live CD. A dead card won't work, it will probably cause a kernel panic during boot. If not, you may still see artifacts. If none of this happens, try a light opengl game. If even that works, the hardware is fine.



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CPU: AMD Phenom II X4 810 @ 3120MHz | RAM: Kingmax 2x2GB DDR2 800 @ 833MHz| MoBo: MSI K9A2 CF v1.0 (BIOS: 1.D)| GPU: Asus HD 6850 1024MB (DirectCu) @ 835/1135MHz | Display: L24FHD | PSU: PC Power & Cooling Silencer 750 Quad | OS: MS Windows 3.11 Pro x64

 01/09/2014 09:18 PM
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Arvect
Peon

Posts: 4
Joined: 01/09/2014

How can my gpu is suddenly go bad? And are sure it's not possible to fix the driver issue. If not can I restore from a backup?

 01/09/2014 11:54 PM
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Earnhardt
Case Modder

Posts: 882
Joined: 09/11/2008

And this is why you dont use driver/registry cleaners.

Just do a fresh install of your OS.

And Installing drivers over old ones works fine,install/uninstall manager will uninstall the old ones before it installs the new ones anyways.



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AMD Phenom II 1100t @4.0Ghz /Asus sabertooth 990fx/2x Gigabyte 3G 7950's in crossfire/500G samsung 840 ssd/16G G-Skill Ripjaw 1600/2-samsung 24" monitors 1920X1200/Corsair AX1200W psu/W7 pro 64,G19 keyboard,Roccat kone pure mouse,Cooler master HAF932,Corsair H100i water cooler,Zalman ram cooler.Sound Blaster X-Fi Titanium Fatal1ty Champion Series,Logitech Z5500 speakers,Roccat Kave 5.1 headset.

 01/10/2014 10:11 AM
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Arvect
Peon

Posts: 4
Joined: 01/09/2014

Fixed it, just used a restore point from 2 days before.

 01/10/2014 03:43 PM
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Thanny
Alpha Geek

Posts: 1408
Joined: 07/13/2009

You'll want to run a CPU stability test (Prime95 or IntelBurnTest), as well as a memory test run (many hours of Memtest86 at minimum).

It sounds like files were corrupted, and it may be only a matter of time before it happens again.

 

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