Topic Title: AMD Radeon HD 6450 Locks Up
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Created On: 03/28/2014 12:35 AM
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 03/28/2014 12:35 AM
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sprugg828
Peon

Posts: 2
Joined: 03/27/2014

Issue Details
- I purchased a New HP Envy computer with Window 8.1 installed.  I moved my AMD Radeon HD6450 graphics card from my previous Dell XP computer that was using Windows XP SP3 in which it was working just fine for 2 years.  On new computer I frequently get an error notification from windows which states, "Display Driver has stopped responding and has recovered."  This has ultimately led to a complete blank/black screen and a locked up computer on many occassions.  I cannot see anything on my monitor at all.  CTL-ALT-DEL will bring up my cursor so that I can see it when I move my mouse, but that means nothing since I still cannot do anything with that to access my computer...mouse clicks do nothing...keyboard entries do nothing.  I have to poweroff then poweron to gain access to my PC again...not a safe thing over and over.  I have installed the most recent 64 bit AMD Catalyst driver....twice to no change.  Any ideas?  Specific info below.

Graphics Card
-AMD Radeon HD 6450

AMD Catalyst Driver Version, and Driver History
Driver Packaging Version: 13.251-131206a-166389C-ATI
Catalyst Version: 13.12
2D Driver Version: 8.01.01.1360
Direct3D Version: 9.14.10.01001
OpenGL Version: 6.14.10.12618
AMD Catalyst Control Center Version: 2013.1206.1603.28764

Operating System
- OS Name: Microsoft Windows 8.1 Version 6.3.9600 Build 9600
- No issues when HD6450 used with Windows XP SP3

Motherboard or System Make & Model
- Hewlett-Packard ENVY 700-130 x64-based PC

Power Supply

- stock 300W powersupply

Display Device(s) and Connection(s) Used
- Viewsonic VX2453 Series

-Driver Date:8/25/2010

Driver Version:1.5.0.0

Attached to HD6450 with HDMI cable

Applications and Games

No specific application uniquely cause the lock up

CPU Details
- Processor Intel(R) Core(TM) i5-4430 CPU @ 3.00GHz, 3001 Mhz, 4 Core(s), 4 Logical Processor(s) no overclocking

Motherboard BIOS Version
- BIOS Version/Date: AMI 80.07, 9/5/2013 SMBIOS Version 2.7 Embedded Controller Version 255.255
- BIOS Mode: UEFI


System Memory Type & Amount
- 8GB DDR3 memory

Additional Hardware
- 1 TB harddrive used, 1 case fans, 1 optical drives , no additional PCI, or PCIe devices installed

Additional Details
- weekly McAfee and SpybotSD checks

 03/28/2014 12:44 AM
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stumped
Wizard

Posts: 7855
Joined: 11/13/2009

AMD recommends a 400watt power supply.



-------------------------

Intel I7 960 @ 3.87ghz *Intel DX58SO *AMD R9 290 4gb *Corsair TX650M *2x4gb Corsair XMS3 *WD Black 1TB *Windows 7 Home Premium 64bit ***Asus N71Jq laptop *Intel I7 720QM Processor *Mobility Radeon HD5730 1gb *8gb Ram *Windows 7 64bit ** Toshiba P75-A7200 * Intel I7-4700MQ * Windows 8.1 64bit 


***** cetera fallunt, ludere mortuus ******

 03/30/2014 11:53 PM
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sprugg828
Peon

Posts: 2
Joined: 03/27/2014

Can it be that simple....The Dell XPS I pulled it from only had a 350watt PS?  I am truly an amature, but how does a power supply make the driver stop responding...is the driver synonymous with the graphics card?

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