Topic Title: I can't upgrade my drivers
Topic Summary: I cannot figure out how to upgrade drivers,
Created On: 03/30/2014 12:07 PM
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 03/30/2014 12:07 PM
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MT
Peon

Posts: 3
Joined: 03/30/2014

I navigated your site.  The only "driver" doftware available was something called "AMD Catalyst Control Center"  I installed it.

My driver version did not update.

I ran the "catalyst control center" there are 2 functions: Hydravision & Platform Power Controls.  No option to upgrade my driver.

 

How do I upgrade my driver?  Where on your site are the updated drivers?

 

Windows 7, 64-bit, AMD Radeon HD 7570

Driver version 8.960.11.1000

By the waye, If I search for my device: "AMD Radeon HD 7570" your website says no matching pages found.

 03/30/2014 12:32 PM
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stumped
Wizard

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Follow steps 1-5

http://support.amd.com/en-us/download



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 * A clear conscience is usually a sign of bad memory *

 03/30/2014 12:49 PM
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MT
Peon

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I want to update drivers.

THe solution you gave does not update my drivers.  I don't understand what you are trying to tell me.  Your instructions take me to the same Catalyst software described in my original post.  I want to update my drivers.  I already have the catalyst software.  The catalyst program doesn't update drivers.  All it has are Hydravision & Platform Power Controls.

 

I want to update drivers.  Please reply to this message with instructions for updating drivers not installing catalyst software.  I already installed catalyst software.  I want to update drivers.

 03/30/2014 02:00 PM
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stumped
Wizard

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New to computers? The drivers and the control panel/catalyst are the same install. The FAQ section has the how-to-install info.

http://forums.amd.com/game/categories.cfm?catid=444&flcache=2825642&entercat=y

This is assuming you don't have a laptop.

Description:

Package contains the following graphics drivers and dependent/required software for the products specified in the current version's official release notes for the 64 bit version of Windows 7, Windows 8 and Windows 8.1:
                          Display Driver ver. 13.251
                          OpenCL(tm) Driver ver. 10.0.1348.5
                          Catalyst Control Center ver. 2013.1206.1602.28764


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Intel I7 960 @ 3.87ghz *Intel DX58SO *HIS HD6970 2gb *Corsair TX650M *2x4gb Corsair XMS3 *WD Black 1TB *Windows 7 Home Premium 64bit ***Asus N71Jq laptop *Intel I7 720QM Processor *Mobility Radeon HD5730 1gb *8gb Ram *Windows 7 64bit ** Toshiba P75-A7200 * Intel I7-4700MQ * Windows 8.1 64bit


 


 * A clear conscience is usually a sign of bad memory *



Edited: 03/30/2014 at 02:22 PM by stumped
 03/30/2014 02:28 PM
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Eydee
Ninja Zombie Killer

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Joined: 12/27/2008

According to quite a few forum posts here, the current mainline driver (13.12) doesn't support some 7k series cards for a strange reason. Use 14.3 beta instead and it will work.



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 03/30/2014 05:12 PM
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MT
Peon

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So I followed the instructions you sent.  And my drivers did not change.  Still 8.960.11.1000?

Am I supposed to keep uninstalling & reinstalling this catalyst program until it upgrades?

I really don't understand what you are trying to tell me.

You say that the package includes driver 13, but my driver version never changed.

I guess my question is, if I install the catalyst software, and the driver version doesn't change what am I supposed to do?  Is there a log file with error messages from what failed?  How do I troubleshoot this?

Why do I need to mess with the catalyst stuff just to upgrade my driver version?

 03/30/2014 06:51 PM
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stumped
Wizard

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http://forums.amd.com/game/messageview.cfm?catid=492&threadid=172709&enterthread=y



-------------------------

Intel I7 960 @ 3.87ghz *Intel DX58SO *HIS HD6970 2gb *Corsair TX650M *2x4gb Corsair XMS3 *WD Black 1TB *Windows 7 Home Premium 64bit ***Asus N71Jq laptop *Intel I7 720QM Processor *Mobility Radeon HD5730 1gb *8gb Ram *Windows 7 64bit ** Toshiba P75-A7200 * Intel I7-4700MQ * Windows 8.1 64bit


 


 * A clear conscience is usually a sign of bad memory *

 03/31/2014 12:31 AM
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Earnhardt
Case Modder

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Originally posted by: MT So I followed the instructions you sent.  And my drivers did not change.  Still 8.960.11.1000?

 

Am I supposed to keep uninstalling & reinstalling this catalyst program until it upgrades?

 

I really don't understand what you are trying to tell me.

 

You say that the package includes driver 13, but my driver version never changed.

 

I guess my question is, if I install the catalyst software, and the driver version doesn't change what am I supposed to do?  Is there a log file with error messages from what failed?  How do I troubleshoot this?

 

Why do I need to mess with the catalyst stuff just to upgrade my driver version?

 

Step away from your computer...unplug it from the wall....pick up the phone and call someone else who has a clue to what they are doing!



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 04/02/2014 05:15 PM
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ATInerb1
Peon

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Joined: 12/18/2013

 

Great post , this should really be stickied for clean install how to guides.

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