Topic Title: SOLVED BSOD's HD5700 1Gb on Windows XP 32 bit.
Topic Summary: Crashes caused by driver/software.
Created On: 04/10/2014 12:19 AM
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 04/10/2014 12:19 AM
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maypo
Peon

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Joined: 04/09/2014

Was having issues and found that i had many drivers out of date.   I believe i was using a driver for my video card that was at least a year old.

First related BSOD- i got some help from another site with the following excerpted analysis from whoCrashed:   This was probably caused by the following module: ntoskrnl.exe (nt+0x740BA)  and: The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.  There were about 6 of these crashes in all, all only while running Playon software.

I updated to driver  9.0.300.1100  dated 12/19/13 (though the date on the site was in january of 2014)  I am now getting BSOD's on websites with videos.  It freezes and then crashes.

I used WhoCrashed to analyze the minidumps(several) and  it advised that my crashes were caused by ati2dvag.dll stuck in an endless loop.  

I tried rolling back the driver and that caused another set of problems for me as it seemingly just cant do that 'cuz the catalyst software was now incompatible with it? So after a struggle  I was able to download and install the 9.0.300.1100  driver again.

Now I am getting BSOD's(2 in an hour) with whocrashed reporting  the problem as ati2cqag.dll  :   Kernal mode exception not handled M  and labeling it a software bug.  

Do i have the right driver?    What do i need to do to fix these issues?

 



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Win XPpro 32bit on a DG33FB Mother bd.  E6800 3ghz dual core  4gb memory.  SB Live audio card with Game Port. 450 PSU   ATI HD5770 1gb Video card.


 


 


 


Planned upgrades - Quad core processor  and eventually dual boot With XP to play my old games and Win7 for all else.



Edited: 04/14/2014 at 09:34 PM by maypo
 04/10/2014 01:20 AM
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UcouldBrong
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Follow the steps required to CORRECTLY uninstall your drivers and then reinstall.

You whispered that you have a 5700 using a now unsupported 32 bit OS...

PLEASE POST YOUR SYSTEM SPECS SO THAT SOMEONE HAS SOME IDEA WHAT YOU HAVE IN YOUR COMPUTER!



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Non-noob components.

 04/10/2014 01:37 PM
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tunage
Peon

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WinXP is dead!

Let it die.

Expect the same performance out of it, as you would expect from any other corpse.

 04/10/2014 04:17 PM
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maypo
Peon

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I had another BSOD the culprit this time was ati2mtag.sys   A miniport driver. 

My signature has been updated to include most every thing i think you want to know.

I will work on the uninstall and reinstall per the sticky.



-------------------------

Win XPpro 32bit on a DG33FB Mother bd.  E6800 3ghz dual core  4gb memory.  SB Live audio card with Game Port. 450 PSU   ATI HD5770 1gb Video card.


 


 


 


Planned upgrades - Quad core processor  and eventually dual boot With XP to play my old games and Win7 for all else.



Edited: 04/10/2014 at 04:39 PM by maypo
 04/10/2014 04:22 PM
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maypo
Peon

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Joined: 04/09/2014

XP wont die that easily. There are plenty of ways to use it safely.  It is just the Fear mongers and profit driven that are trying to scare people into immediate change.  I have many games that wont run on anything newer than XP that i love to play and need a gameport for the controllers.  

 



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Win XPpro 32bit on a DG33FB Mother bd.  E6800 3ghz dual core  4gb memory.  SB Live audio card with Game Port. 450 PSU   ATI HD5770 1gb Video card.


 


 


 


Planned upgrades - Quad core processor  and eventually dual boot With XP to play my old games and Win7 for all else.

 04/10/2014 07:39 PM
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Eydee
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Both XP and its drivers are quite old and totally stable. If you have a BSOD under XP, it's the hardware.



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CPU: AMD Phenom II X4 810 @ 3120MHz | RAM: Kingmax 2x2GB DDR2 800 @ 833MHz| MoBo: MSI K9A2 CF v1.0 (BIOS: 1.D)| GPU: Asus HD 6850 1024MB (DirectCu) @ 835/1135MHz | Display: L24FHD | PSU: PC Power & Cooling Silencer 750 Quad | OS: MS Windows 3.11 Pro x64

 04/10/2014 10:03 PM
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maypo
Peon

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The BSOD's analysis by whocrashed does not attibute it to hardware.  Are you stating a belief that my Vid card is going bad?  The only time i am getting the BSOD is when i am on a websire that has video in/on it.



-------------------------

Win XPpro 32bit on a DG33FB Mother bd.  E6800 3ghz dual core  4gb memory.  SB Live audio card with Game Port. 450 PSU   ATI HD5770 1gb Video card.


 


 


 


Planned upgrades - Quad core processor  and eventually dual boot With XP to play my old games and Win7 for all else.

 04/11/2014 03:27 AM
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Eydee
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Have you ever seen a BSOD that said "hey, it's the hardware"? Yes, the card or the motherboard may be faulty. Get the card out of that computer and try it in another one.



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CPU: AMD Phenom II X4 810 @ 3120MHz | RAM: Kingmax 2x2GB DDR2 800 @ 833MHz| MoBo: MSI K9A2 CF v1.0 (BIOS: 1.D)| GPU: Asus HD 6850 1024MB (DirectCu) @ 835/1135MHz | Display: L24FHD | PSU: PC Power & Cooling Silencer 750 Quad | OS: MS Windows 3.11 Pro x64

 04/11/2014 03:31 PM
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maypo
Peon

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I would believe it was the card or the hardware if the failure occurs randomly. They do not.

 My first set of issues occured only while running Playon Software.  I solved that by updating many drivers including the Video card driver.   

Now, the only BSOD's occur when visiting sites on the web that have video. If there was hardware failure it would be more random than that.  I dont have another computer to put this card in, but i might try removing it and putting in an Nvidia card to see what happens.

WhoCrashed clearly states that the crash was most likely a software bug and not a hardware issue. I am not immune to the idea it is hardware, but i can ID at least one site where every time i visit and the video starts it will crash.  

 



-------------------------

Win XPpro 32bit on a DG33FB Mother bd.  E6800 3ghz dual core  4gb memory.  SB Live audio card with Game Port. 450 PSU   ATI HD5770 1gb Video card.


 


 


 


Planned upgrades - Quad core processor  and eventually dual boot With XP to play my old games and Win7 for all else.

 04/11/2014 04:05 PM
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Eydee
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Watching web video -> card changing to UVD clock speed and voltages -> card or motherboard cannot handle this -> isn't this a hardware fault?

Checking for a BIOS update for both should (have been) be the first step.



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CPU: AMD Phenom II X4 810 @ 3120MHz | RAM: Kingmax 2x2GB DDR2 800 @ 833MHz| MoBo: MSI K9A2 CF v1.0 (BIOS: 1.D)| GPU: Asus HD 6850 1024MB (DirectCu) @ 835/1135MHz | Display: L24FHD | PSU: PC Power & Cooling Silencer 750 Quad | OS: MS Windows 3.11 Pro x64

 04/14/2014 09:31 PM
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maypo
Peon

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Joined: 04/09/2014

Or at least i am pretty sure it is...

To the XP haters and the " hardware failure" crowd: FAIL.

I did not even need to re-instal the driver.

As suggested, I went back to windows update a couple of times. Turns out there were a few .net updates i missed as well as a few others. After several updates and restarts it is as smooth as butta watching videos on the web while also running PlayOn.  

To those that told me to look there, thanks!  BTW .net 4.5 wont run on XP.    



-------------------------

Win XPpro 32bit on a DG33FB Mother bd.  E6800 3ghz dual core  4gb memory.  SB Live audio card with Game Port. 450 PSU   ATI HD5770 1gb Video card.


 


 


 


Planned upgrades - Quad core processor  and eventually dual boot With XP to play my old games and Win7 for all else.

 04/15/2014 05:32 AM
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Eydee
Ninja Zombie Killer

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Joined: 12/27/2008

You just have no idea how windows works. .NET has nothing to do with either the driver nor flash. It's only required for CCC, which is a .NET application. Also .NET is a managed environment, no .NET application can reach kernel space where the BSOD occures. So don't worry, you're just lucky now, it'll come back... That's the real FAIL, you'll see.



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CPU: AMD Phenom II X4 810 @ 3120MHz | RAM: Kingmax 2x2GB DDR2 800 @ 833MHz| MoBo: MSI K9A2 CF v1.0 (BIOS: 1.D)| GPU: Asus HD 6850 1024MB (DirectCu) @ 835/1135MHz | Display: L24FHD | PSU: PC Power & Cooling Silencer 750 Quad | OS: MS Windows 3.11 Pro x64

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